DS News

2 SFR Takes Center Stage Welcome to the May 2022 issue of DS News. is month, we will take a closer look at the single-family rental (SFR) market, as the Five Star Institute recently had the privilege of hosting its semi-annual Single-Family Rental Summit at the Statler Hotel in Dallas, Texas. e event brought together experts from the SFR sector under one roof for an exchange of ideas on how to capitalize on trends such as increased migration to find opportunities in unexpected places. Our team spoke with several the industry's top execs, sharing their deep insight and SFR experiences in the story, "Keeping Up With Demand," discussing an array of topics from the state of the SFR market, advances in SFR technology, the future of the SFR market, and more. Experts sharing their thoughts on the state of SFR include event host Jeffrey Tesch, CEO of RCN Capital; Stuart Denyer, Co-Founder and CEO of New Western; Joe Hullinger; President of Finance of America Commercial; Michael Jansta, CMO for Altisource; Cameron Paine, VP of House Canary; Gagan Sharma, President and CEO of BSI Financial. Also this month, we hear from Rajesh Bhat, CEO and Co-Founder of Roostify, on how the evolution of technology has increased the expectations of the customer in his article, "Keeping Up With Consumer Expectations." Bhat details how consumer expectations have grown exponentially in the age of the digital mortgage, as e-experiences have presented an increasingly friction-free and personalized process, and the industry must keep pace with changes in tech to keep their clients content. According to a recent Auction.com poll, buyers at foreclosure or bank-owned auctions are more likely to be owner-occupants than institutional investors. Daren Blomquist, VP of Market Economics for Auction.com, examines this trend in his article "Who Is Bidding at Foreclosure Auctions?" as a new wave of foreclosure buyers are local community developers looking to renovate and resell to owner-occupants. After dealing with a whirlwind of regulatory changes over the past few years, servicers have been forced to keep up with mounting changes and maintain compliance. Meghan Jones- Rolla, COO of Mortgage Connect, explains in her article "Attention to Detail," how clean and open lines of communication between the industry and regulators is key to the continued equitable treatment of borrowers emerging from pandemic-related forbearance plans. Also this month, Jonathan D. Fink, a California-certified Appellate Specialist and Partner with Wright, Finlay & Zak LLP, shed some light on borrower negligence claims related to a California Supreme Court case, Sheen v. Wells Fargo Bank, and the importance of this decision to the loan servicing industry. All this and much more as we continue to provide the latest in default servicing and property preservation news each month. We thank you for exploring yet another issue of DS News. David Wharton Editor-in-Chief VOL. 20 NO. 5 EDITOR-IN-CHIEF David Wharton EXECUTIVE CREATIVE DIRECTOR Jonathon Won MANAGING DIGITAL EDITOR Eric Peck REPORTER Kyle G. Horst, Demetria Lester MAGAZINE CONTRIBUTORS Daren Blomquist Jonathan D. Fink Meghan Jones-Rolla COPY EDITOR Brandy Scott ADVERTISING Sales: 214.525.6700 EDITORIAL ADVISORY BOARD John Dunnery, VP, Government Loan Servicing, Community Loan Servicing, LLC Benjamin Gottheim, Director, Mortgage Servicing Policy, Freddie Mac Michele Kryczkowski, SVP Operations, Distributed Retail, Planet Home Lending Alex McGillis, Senior Director, Product Development, The Answer, Quicken Loans Erik Schmitt, Managing Director, Origination Division, Chase Home Lending Douglas Whittemore, Head of Default Servicing, US Bank Jacob Williamson, VP Single-Family Collateral Risk Management, Fannie Mae Kim Yowell, EVP of Servicing, Fairway Independent Mortgage Servicing PRESIDENT & CFO Jonathan Hughes DESIGN Jordan Funderburk Jason Stone Jonathon Won No part of this publication may be reproduced without written permission from the publisher. ©2021 Five Star Global, LLC—All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. DS News strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. DS News does not guarantee the accuracy of the information, and is not liable for any damages, losses, or other detriments that may result from the use of these materials. Follow DSNewsDaily on From Our Desk

• Cover