45
Industry Updates
BRACE UNVEILS
NEW DEFAULT
MANAGEMENT
PLATFORM
Mortgage servicing infrastructure
fintech provider Brace has launched its
next generation Default Management
Platform, featuring an end-to-end solution
for both consumers and servicers. Brace's
platform integrates live workflows, tasking,
communications, and performance reporting
into a single environment that decisions
the right loss mitigation result for each
homeowner's situation.
Brace's consumer-enabled process starts
with a guided mobile and desktop interface
that provides consumers with 24/7 access to
apply and monitor their application. Once
the application is received, servicers' side
workflow and tasks are automated, adjusting
live to each progressive data point, increasing
team productivity, and servicing margins.
With each step of the process, live reporting
is provided to enable responsive team
management and through audit trails.
"Transparent, live information
and activities are at the core of all the
capabilities we've baked into this unified
solution," said Robert Brueckmann, VP
of Engineering at Brace. "e importance
of providing information to everyone in a
single source of truth cannot be emphasized
enough, especially at a time when so many
homeowners are distressed. e connectivity
in our platform elevates efficiency and reduces
risks in a way that has not yet been seen in
our industry."
e new Brace platform will also support
servicers in their onboarding of remote
licensed professionals who are moving from
a pullback in originations into servicing
divisions. e platform has been designed
to onboard and train team members in a
compliant and efficient manner, with a skill-
based tasking system that enables a new team
member to build proficiency in individual
tasks as they grow their skills capabilities
without slowing down the workflow.
