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Industry Updates
SAGENT TO POWER
CHICKASAW
COMMUNITY
BANK'S SERVICING
ECOSYSTEM
Sagent has inked a 10-year partnership
with Chickasaw Community Bank to power
its enterprise and homeowner experience across
the entire loan lifecycle. is is the latest in a
series of recent deals for Sagent to transform
the homeowner experience for financial
organizations servicing millions of consumers
with trillions in mortgage balances.
Chickasaw was searching for a modern
mortgage servicing software partner to execute
its goal to expand its mortgage business and
bring loan servicing in-house. Chickasaw
Community Bank chose Sagent to power
its servicing growth with homeowner-first,
enterprise-grade platforms including LoanServ
(system of record), Tempo (loss mitigation
and default management), CARE (consumer
experience), Datascape+ (cloud-based data
reporting and insights), and LoanBoard(seamless
originations-to-servicing onboarding).
"Chickasaw Community Bank is unwavering
in its vision to combine digital simplicity with
smart human advice for customers, and Sagent
platforms deliver this digital/human service at
scale," Sagent CEO Dan Sogorka said. "Sagent
will enable Chickasaw customers to self-serve
throughout their homeownership experience,
plus get instant help from smart Chickasaw
advisors whenever needed."
is is the latest in a series of new customer
and renewal announcements from Sagent,
most recently including Clearview Federal
Credit Union, Freedom Mortgage, Mr. Cooper,
Gateway First Bank, and Fairstone Financial Inc.
"We believe that 'Building Better Lives
for Everyone' isn't a clever slogan or marketing
wizardry, it's the very DNA and foundation
of Chickasaw Community Bank," said Chris
Wertzberger, EVP of Loan Servicing at
Chickasaw Community Bank. "We combine
ultra-personalized, full-service banking with
world-class technology to engage and retain
customers through all life and homeownership
events. at's why, after studying all mortgage
servicing fintech options on the market, it was
clear Sagent could deliver on our vision."
