4
A U G U S T 2 0 2 2 | C O N T E N T S | D S N E W S . C O M
In This Issue
The Exchange
24 Fannie Economist
Doug Duncan provides
insights and context into
the GSE's Economic
and Strategic Research
Group's revamped housing
and economic forecast
for 2022.
FEATURE
54
The Silver Lining in a
Greenfield Playbook
Because it requires a detailed strategy
and high level of expertise to create a lean
organization, the Greenfield Playbook can
guide a mortgage servicer to formulating
a cost-effective operation through digital
technology.
By Stephen Staid
FEATURE
58
The MSR Market Is Soaring,
But Challenges Await
Buyers in the MSR market are finding
great deals at the time, but these rewards
may come with great risk.
By Allen Price
FEATURE
62
Unexpected Lessons Learned
From COVID-19 Data
e pandemic certainly tested the
housing industry, but the data collected
provided what was needed to make the
correct decisions to better serve borrowers
undergoing hardships.
By Aleksandr Kudman & Srijan Sareen
Cover Story
46
e past 24-plus months
have confronted the mortgage
and servicing industries with
challenges both daunting and
immediate. DS News polled
a cross-section of industry
experts on what they've learned
and where we go from here.
By Eric C. Peck
UNEXPLORED
TERRITORY