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DS News September 2022

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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68 To protect against cybercrime, every organization needs to build a culture of information security. ere are three elements related to security: technology, people, and processes. In order to effectively execute this, leaders in this space need to become "Sneaker CISOs." Sneaker CISOs (Chief Information Security Officers) are more focused on people and process than they are on technology. Too many security professionals today are so deep into the technology that they don't pay enough attention to the people and processes. I was one of them. But technology can't secure technology. at's a lesson I learned the hard way when I started working with public utilities. Prior to that, I'd been working for government agencies, where all we had to focus on was the operations side. e utility industry was for-profit, and so it also had a business side, where systems were being digitized. At the time I started, the operational side was all analog. When the operational side started to become digitized, they committed the cardinal sin of connecting their operational technology to their business networks to make their regulatory reporting more efficient. Someone was able to make their way into the operational technology, which is typically not very sophisticated, and began to encrypt the systems that were running it, and shut down a gas pipeline. If they had consulted a security engineer, safeguards could have been put in place before connecting the systems. ere's little technological difference between the Windows 10 used in enterprise systems, and the Windows 10 that the U.S. Air Force uses. e only difference is "people" and "process." at's when I realized that, in the digital world, Feature By: Tony Carothers HOW TO WIN AT CYBERSECURITY: BECOME A 'SNEAKER' CISO In the world of cybercrimes, the effective execution and deployment of technology, people, and processes are the first steps in building a culture of information security.

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