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54 the California Mortgage Bankers Association. As head of the association, Iseley represents the residential and commercial real estate finance industry before the nation's governing bodies, encouraging and promoting sound business practices, and honesty in marketing, origination, lending, and the servicing of mortgage loans through the association's educational and networking opportunities. From 2019-2021, he served as Chairman of the National Mortgage Servicer Association (NMSA), a nonpartisan organization driven by senior executive representation from the nation's leading mortgage servicing organizations. NMSA was formed for the purpose of effecting progress and change on the key challenges that face the servicing industry by bringing together decision- making executives from across the nation. DS News recently had a chance to speak with Iseley, discussing his career and the state of the industry, the current state of the industry, and his work on behalf of the servicing sector as Chairman of the NMSA. Describe your day-to-day activities and duties in your current role as Senior Managing Director at Carrington Holding Company. I have been with Carrington now for nearly 14 years, and there are currently 11 companies under the Carrington umbrella. e first half of my time with Carrington was spent operating the main companies: servicing, lending, and the other companies that we formed. en I moved up to the Carrington Holding Company level, and my first job was in business development across all the different companies, bringing in business—along with Nolan Turner, Managing Director at Carrington Mortgage Holdings, and Tom Huddleston, EVP, Head of Vylla Title. Even though Tom runs our title company division, he is still involved in business development and government relations. Another aspect of the role in business development is coordinating relations with the GSEs: Ginnie Mae, FHA, HUD, VA, and the USDA. Another part of my job is operating the Vylla brand. Our two main companies under the Vylla banner are Vylla Home, a brokerage operating in 40 states with 1,325 agents, and Vylla Title, a residential and commercial title provider. I also deal daily with Carrington CEO and Founder Bruce Rose, and Andrew Taffet, Chief Investment Officer & Head of Asset Management at Carrington Capital Management, on anything they want us to get involved in across the other people at Carrington … we all pull this together for Carrington. We're very proud of what we've accomplished. Anything we need to do to cross lines and help in different areas, we will. I think that shows why Carrington is a different company. Are there any measures Carrington is taking to close the homeownership inequality gap? Do you feel the industry is doing enough in this area or does more need to be done? At Carrington, we're extremely proud of our Mission: "We provide a lifetime of simple and attainable homeownership." We're one of the premier lenders in the lower-FICO-score space, and this involves manual underwriting, with quality loans to help our customers. It's almost like the consumer finance days where you're putting things together for people who have the capacity to make good quality decisions to help the customer. Our non-QM products offer alternatives to customers outside of the guidelines from the GSEs and FHA. We're very proud of our non-QM offerings. e industry, GSEs, and HUD need to continue to work together to offer opportunities to those with alternative credit histories—from rent, utilities, and other credit references to helping borrowers qualify for loans. I think that's a start that people are getting back to the basics of underwriting, and of really understanding how people pay their bills. It's a great step, and progress is being made. ere's a focus now where there wasn't five years ago, and I think positive progress will come from that, but we need to continue that focus to meet the need. With your close relationship with Ginnie Mae during the pandemic, describe the process of working hand-in-hand with a government entity in order to keep people in their homes during this time. Did Carrington do anything special or specific in this process? We worked with the National Mortgage Cover Story √FROM HIS PEERS "During his long and distinguished career, Wes Iseley has been an incredible contributor to our industry and our company. We are proud to honor him on this achievement, recognizing his many years of service. In addition to my gratitude for everything Wes has done for Carrington, and for the Carrington Charitable Foundation, I am fortunate to have him as a close, personal friend for more than a decade." —Bruce Rose, CEO and Founder, The Carrington Companies By: Eric C. Peck