DS News

DS News_February_2023

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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Page 65 of 83

64 LEISHA DELGADO Founder and CEO, Default Servicing, Hello Solutions Leisha.Delgado@HelloSolutions.com As the Founder and CEO of a woman- and minority-owned small business, and a survivor of stage-3 breast cancer, Leisha Delgado understands what it takes to overcome long odds and succeed. "In a market with limited foreclosure activity, competition for business among law firms that specialize in default servicing has become fierce," Delgado said. "I created Hello Solutions to make it easier for servicers to find high-quality default servicing legal support across the country, while giving law firms a competitive advantage—a way to get more business without having to dedicate senior partners to sales." While building the Hello Solutions Network, Delgado has focused on adding law firms with expertise in the states they cover, a commitment to working within half of Fannie Mae's allowable foreclosure timelines, and a dedication to providing personal service directly from the firms' senior partners. Delgado believes that the key to helping servicers and investors effectively manage their default servicing legal challenges lies in the partnerships that she helps build between them and the attorney firms in the Hello Solutions Network. "Our firms are big enough to handle any default servicing needs a client might have," Delgado said, "but small enough to remain nimble and have a senior partner personally involved with the client's business." GINA DAYA VP of Operations, Hello Solutions Gina Daya joined Hello Solutions as the VP of Operations in March 2022, the latest step in a career in the default servicing industry that began over a decade ago. In her role, Gina oversees the company's day-to-day operations and assists with strategic development and growth. Gina's experience working for both mortgage servicers and law firms in the default serving industry make her ideally suited for her role at Hello Solutions, which was created to make it easier for servicers to find high-quality default servicing legal support across the country, while giving law firms that specialize in creditors' rights a way to get more business without having to dedicate senior partners to sales. Having worked on both sides of the default process, Gina has a keen understanding of the pain points between servicers, investors, and law firms. With this first- hand knowledge she can pivot between clients of Hello and servicers looking to fill a need. A finalist for the Rising Star Category for the 2019 Five Star Women in Housing Awards, Gina previously worked for AHP Servicing, where she was VP of Foreclosure and Bankruptcy, and Fay Servicing, where she was AVP of Foreclosure. She also worked for several law firms specializing in foreclosure and bankruptcy, including representing the Kluever Law Group as its Director of Client Relations. CATHERINE DI LORENZO, ESQ. Managing Delaware Attorney, Stern & Eisenberg cdilorenzo@sterneisenberg.com 302.731.7200, Ext. 4109 Catherine Di Lorenzo, Esq., brings her wide- ranging Managing Attorney oversight to Stern & Eisenberg and leads all aspects of the Delaware operations. Catherine has an extensive legal background with over 20 years of wide-ranging experience in criminal law, litigation, and all aspects of default servicing, litigation, family law, estate planning, general civil litigation, and guardianships. Catherine's number-one priority is partnering with clients to achieve dynamic communications and processes, enhancing client efficiencies. Catherine is always striving to provide unparalleled service for her clients and thrives on improving efficiencies by implementing better filing systems, case tracking tools, and conflict management tools. Catherine is licensed to practice law in Delaware and attended Widener University Law School. TOP WOMEN OF LAW

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