DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.
Issue link: http://digital.dsnews.com/i/1491912
45 WHAT TYPE OF EDUCATION AND INSIGHTS ARE YOU PROVIDING FOR YOUR LISTENERS? McPhail: While we strive to make the podcast accessible to all, What the M is intended primarily to provide information, education, and insights to individuals who work in any facet of the default servicing industry. When planning an episode, we decide on a different theme or industry-related topic that we believe will provide value for our listeners. After we decide on our theme, Steve and I then reach out to industry leaders who we know will offer invaluable insight on the topic. We've been incredibly fortunate that so many people have been generous enough with their time to say "yes" when we ask them to appear on the podcast. We try to dig into wide-ranging, novel topics. One episode I was eager to produce focused solely on the attorney-client relationship between law firms and mortgage servicers. I had personally never heard that relationship discussed in-depth in media before, and I definitely believe that attorneys and servicers can benefit greatly from that dialogue. Another episode focused on the incredible charitable work done by one of the nation's largest servicers. Of course, given the nature of our industry, several of our episodes have been very fact- and statistic-driven. But the information listeners can gain from these episodes are invaluable and, due to the personalities and character of our guests, can be quite captivating. Recently, we interviewed John Bell, Director of the loan guaranty program for the Veterans Benefits Administration. On our latest epi- sode, we interviewed Rick Sharga, EVP of Market Intelligence for Attom Data Solutions. e breadth and depth of both guests' knowledge of the current state of the industry, as well as its future, cannot be overstated. I learn so much from each guest. Hladik: John Bell was a fantastic guest. Learning about how much he has helped grow and enhance the VA portfolio was fantastic. As Kent mentioned, just like our listeners, we are also learning on every episode. We are listening to the guests and learning from their experiences. I have always enjoyed the educational aspect of my job,