August 2023 ยป thefivestar.com
3
August 2023
C O N T E N T S
Departments
4
MTECH
15
GOOD READS
16
MOVERS & SHAKERS
26
INDUSTRY UPDATE
Features
32
Cover Feature
CHANGE
MANAGEMENT
Ann Thorn, Wells Fargo's Head of Home
Lending Servicing, discusses takeaways from
her first two years on the job and how her team
is working to implement the bank's vision for a
much-reduced servicing portfolio.
38
WITH THE RIGHT TOOLS, CONSTRUCTION
LOAN OPPORTUNITIES CAN BLOSSOM
Continued housing demand and a lack of existing inventory
are just two of the forces that make construction-to-permanent
loans an ideal opportunity to make up for lost volume in today's
marketplace.
42
INVESTING IN OPPORTUNITY
ZONE FUNDS FOR BUSINESS AND
SUSTAINABLE CONSTRUCTION
By understanding the potential of investments in Opportunity
Zones, investors can maximize their returns, promote green build-
ing initiatives, and shape the future of the construction industry.
50
ANALYZING 10 PROBLEMS BUYERS FACE
WHEN LOOKING FOR REHAB PROPERTIES
Rehabbing a home for profit can be an extremely lucrative
proposition, but only if the project is treated like a business, as
tight profit margins leave little room for mistakes.
56
A PLAYBOOK FOR MORTGAGE LENDERS
IN CAPITAL PRESERVATION MODE
As workforces are cut, the use of technology to automate specific
workflows can be benficial, while establishing a playbook for
when it's time to go back on the offense.
46
Expert Insights
APPRAISAL MODERNIZATION AND DATA
Matt Stepanovich, VP, Hybrid Valuations, at SingleSource
Property Solutions, discusses appraisal modernization and big
data's role.
58
HOW MORTGAGE COMPANIES HAVE
BEEN IMPACTED BY THE PANDEMIC
Rob Nunziata, Co-Founder and CEO at ActiveComply, discuss-
es how the mortgage industry was impacted by the pandemic,
the liabilities that a work-from-home staff bring, and how home
lenders and servicers are managing this risk.
48
Sponsored Content
MORTGAGE FINTECH WARM-UP TOOK 13
YEARS. NOW FOR SOME RESULTS.
54
RISING FORECLOSURE STARTS:
NAVIGATING THE CHALLENGES AND
LEVERAGING INNOVATIVE SOLUTIONS
