October 2023 ยป thefivestar.com
65
M O S T V A L U A B L E C O M P A N Y
and orientation. Moreover, this diversity is
represented at the executive, managerial,
and support staff levels. Fostering a diverse
and inclusive workplace is important to
us, and we have a zero-tolerance policy for
harassment, discrimination, and immoral
or unethical behavior.
Why should industry professionals
consider a career working with your
company?
G
uardian provides the requisite training
and the right environment to offer
professionals a healthy balance of autono-
my, training, and learning. We believe that
culture reigns supreme in motivating and
retaining talented employees. We give pro-
fessionals the tools to thrive and the ability
to prove themselves with a reasonable
allowance for lessons learned. We encour-
age those who err, provide them with the
feedback to improve, and recognize those
who excel for us. For example, Guard-
ian recognizes the top employees and
managers every quarter with incentives
and rewards for their excellence of service,
communication, and collaboration with
team members and clients.
How do you manage changes in
workload volume and staffing
bandwidth as the industry evolves?
W
e have developed proprietary tools
and leverage technology to quickly
and efficiently assess and source pro-
spective personnel or vendors to adapt to
workload demands. Guardian continu-
ally recruits candidates to have a strong
stable of options in the face of changing
market conditions or industry volume
demands. Our continuous recruitment
and risk assessment process ensures that
the needed expertise and credentials are
never compromised even when immediate
staffing needs arise that necessitate rapid
yet careful decision-making.
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