DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.
Issue link: http://digital.dsnews.com/i/1511756
MortgagePoint ยป Your Trusted Source for Mortgage Banking and Servicing News 22 November 2023 M O V E R S & S H A K E R S DOVENMUEHLE NAMES PATRICIA MCCARTHY VP OF INSURANCE ADMINISTRA- TION Mortgage subservic- ing firm Dovenmue- hle Mortgage has announced the addition of Patricia McCarthy as the company's new VP of Insurance Administration. In her new role, McCarthy will oversee Dovenmueh- le's insurance department, with responsi- bility for hazard and flood insurance administration, loss drafts, research, and the insurance department call center. "Insurance is a critical component of the mortgage servicing process, requiring keen attention to detail and a firm grasp of the regulations governing it across all levels," Dovenmuehle SVP Glen Braun said. "Patricia brings a wealth of experi- ence in managing the complex, highly regulated financial aspects of mortgage operations, making her an idea choice to oversee these critical escrow functions." Founded in 1844, Lake Zurich, Illi- nois-based Dovenmuehle is a mortgage subservicer for commercial banks, credit unions, independent mortgage lenders, MSR investors and state housing finance agencies nationwide. The company sub- services portfolio loans, as well as loans sold to Fannie Mae, Freddie Mac, Ginnie Mae, and the Federal Home Loan Bank with servicing retained. McCarthy has worked with nearly every aspect of the mortgage process during her career. Prior to joining Dovenmuehle, she held the position of VP of Mortgage Warehouse Lending at Hinsdale Bank for more than 10 years. While at Hinsdale Bank, she managed two divisions within the department, managed more than $1 billion in ware- house lines of credit and 25 clients, while moving in upwards of $40 million per day. Throughout her more than 30-year career, McCarthy has managed compli- ance, mortgage operations, loan process- ing, and customer service departments. "As one of the longest-standing mortgage subservicers, Dovenmuehle's reputation for stability, compliance, and excellence is well known," McCarthy said. "I welcome the opportunity to join such an outstanding organization and contribute to its on-going success and growth." Dovenmuhle recently named Ron Malik as the company's SVP of Default Servicing, overseeing Dovenmuehle's special servicing initiatives and main- taining a high level of compliance and service satisfaction in all areas of default servicing. "As the mortgage industry antici- pates an increase in delinquencies and foreclosures, servicers and subservicers are doubling down on their special servicing efforts to support homeowners facing hardships," Malik said. "I look forward to leveraging my experience and expertise in special servicing to increase the efficiency of Dovenmuehle's default servicing efforts without compromising customer service." HEIDI IVERSON NAMED VP OF STRATEGIC PARTNER- SHIPS AT MMI Mobility Market Intelligence (MMI) has announced the promotion of Heidi Iverson to VP of Strategic Partner- ships. In this role, Iverson will lead sales and customer success efforts focused on strategic relationships in the mortgage and real estate sectors. "Since joining MMI, Heidi has helped our clients recognize MMI as an irreplaceable asset for granular market insights and simultaneously become irreplaceable herself," MMI Founder and CEO Ben Teerlink said. "Before coming to MMI, Heidi was a power user of the platform, and those experiences combined with the in-depth knowledge gained on the internal side have given Heidi, and in turn, our clients a unique point of view on the advantages our data can provide." Iverson has been with MMI since 2022, previously serving as Regional Di- rector of Growth. During that time, she has helped MMI's clientele get the most out of the platform, including identifying growth opportunities to drive adoption and increase return on investment (ROI). As VP of Strategic Partnerships, Iver- son will continue to guide MMI clients to fully realize the benefits of MMI's platform and actionable data intelli- gence. Building on her effective coaching efforts, Iverson will provide focused attention to MMI's strategic partners and their business growth goals. "Through my time here, my goal has been to help our clients' teams build their sales skills by getting back to basics using proven sales strategies in conjunc- tion with data from MMI to gain market share," Iverson said. "As MMI continues to develop innovative solutions to en- hance our offerings and allow our clients to optimize processes, reduce redundan- cy and reduce costs, I look forward to working with our strategic partners to customize these solutions and amplify MMI's impact on their long-term growth goals. I'm passionate about helping our clients succeed, something that is has become even more imperative for many lenders in today's tight market." LENDER TOOLKIT PRO- MOTES TAMMI ALEXANDER TO COO Lender Toolkit, a provider of automat- ed mortgage technology solutions powered by artificial intelligence (AI), has announced the promotion of Tammi Alexander to the role of COO. Previously, Alexander served as Senior Director of Mortgage Technology for the company. Alexander has more than 25 years of experience in financial services and the mortgage industry. Prior to Lender Toolkit, she held leadership roles at GMFS Mortgage, Guardian Mortgage and BB&T Bank. In her new role, Alexander will con- tinue to lead the company's technology, operations, business development, and customer experience initiatives. "Tammi's promotion is well-de-