November 2023 ยป thefivestar.com
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November 2023
C O N T E N T S
Departments
4
MTECH
10
GOOD READS
12
MOVERS & SHAKERS
26
INDUSTRY UPDATE
Features
28
Cover Feature
THE COST OF
DOING BUSINESS
With factors ranging from low volumes to
inflation and manpower shortages putting
the squeeze on the property preservation
and field services sectors, MortgagePoint
speaks to vendors and government agen-
cies trying to guide this important industry
through the challenges.
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5 TRIGGERS TO SHIFT IN-HOUSE
SERVICING TO A SUBSERVICER
Could you be getting a better ROI on your
servicing portfolio?
THE INDEPENDENT INVESTOR IMPACT
Could real estate investors be the answer to the
housing shortage?
FROM MANUFACTURING TO
MORTGAGES, QUALITY DATA IS KEY
When it comes to accurate data, companies
can't afford not to use AI.
IDENTITY CRISIS
Here's how digitization reshapes the battle
against seller impersonation fraud.
Sponsored Content
A BLUEPRINT FOR THE FUTURE
OF AMERICA'S $13.9 TRILLION
SERVICING INDUSTRY
Membership Spotlight
Michael Greenbaum Takes the Chair of Five Star's Property
Preservation Executive Forum
The Point
MANAGING TODAY'S TECH TRENDS IN
MORTGAGE SERVICING
Gagan Sharma, Founder and CEO, BSI Financial Inc.
Expert Insights
MARKET CHANGES DRIVING SMARTER
CUSTOMER CONVERSATIONS
Jason Perkins of Bonzo explains how leveraging advanced
CRM can boost business by blending user-friendly
technology and the human touch to create a more seamless
mortgage experience.
DIFFERENTIATING AI APPLICATIONS IN
THE MORTGAGE SPACE
As Souren Sarkar of Nexval describes, building a culture
of innovation that supports the adoption of disruptive
technologies is like unlocking a hidden treasure.
