DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.
Issue link: http://digital.dsnews.com/i/1514602
January 2024 » thefivestar.com 19 January 2024 M O V E R S & S H A K E R S experience in all facets of title, escrow, and real estate services to her new role. Over the last several years, Koonce has provided expert guidance to her division's escrow managers and staff regarding compliance and best practices, as well as company escrow policies and procedures. She also led the development of key operations to improve the escrow process by preventing the rising risk of fraud and aiding in the recovery of monetary losses. In her new role, Koonce will leverage her industry expertise and industry relationships to support and grow WFG's Colorado operations. "Natalie is a proven leader with extensive operational and industry ex- pertise," WFG President and CEO Steve Ozonian said. "She has a remarkable ability to generate excellence from her teams through personal encouragement and motivation and has an impressive track record of exceeding revenue goals while creating environments in which team members can perform beyond their expectations. We're extremely fortunate to have her heading our Colorado divi- sion, and we know she'll do a phenom- enal job leading this important market for us." As President of North American Title of Colorado's Colorado Division, Koonce managed operations of 11 branches and more than 70 associates. During her first full year in that position, she returned the division to profitability, exceeding its reve- nue goal by 16% and decreasing expenses by 5% year over year. She then managed the division through an acquisition and di- vestiture, adjusting strategies to accommo- date changes while supporting associates, and then implemented new strategies to meet growth and revenue targets. "I'm both honored and excited to serve as President for WFG's Colorado division," Koonce said. "WFG's compa- nywide commitment to innovation and delivering an exceptional customer ex- perience enables us to deliver innovative solutions and provide world-class service for our clients and their customers, and I look forward to championing this effort for our Colorado region." BLUE SAGE SOLUTIONS NAMES NEW MARKETING DIRECTOR Englewood Cliffs, New Jersey-based Blue Sage Solutions LLC, a provider of cloud-based lending technology, announced that Dee Khullar has joined the company as Director of Marketing. In her new role, Khullar will oversee all marketing strategy, media, and com- munications for Blue Sage, and play a leadership role in implementing brand management, driving revenue growth through its expansion into new market segments and product areas. In addition, her responsibilities will include building and enhancing the company's strategic partnerships, and optimizing the overall customer experience. Looking forward, she will also be overseeing the launch of the company's new digital offerings that will be made available through most lending platforms including Blue Sage Digital Lending Platform. "This is a unique opportunity to boost exposure for our new offerings to mid-market lenders as well as our new loan servicing platform, creating trans- formational technology from the point of sale to servicing," Khullar said. "I'm thrilled to be working with a dynamic team of innovators and seasoned indus- try experts who not only have a deep understanding of the mortgage business from every angle, but who have a clear vision of where the industry needs to go." Khullar brings more than 20 years of expertise in marketing and technology in the financial services industry. As an integral part of the ICE Mortgage Tech- nology marketing team, she developed partner and client marketing programs that directly impacted revenue goals. In addition, Khullar has been instrumental in advancing technologies in the mort- gage industry, including e-closing and online notarization. "Dee is a top-level marketer with tremendous mortgage technology experi- ence and a strong track record of results," said Carmine Cacciavillani, CEO of Blue Sage Solutions. "More importantly, she fully grasps the importance of bringing the mortgage industry into the digital age. At a time when mortgage lenders, banks, credit unions, and servicers all need to enhance their offerings while boosting productivity and efficiency, Dee will play a pivotal role in position- ing Blue Sage as the obvious choice for forward-thinking organizations." "WFG's companywide commitment to innovation and delivering an exceptional customer experience enables us to deliver innovative solutions and provide world- class service for our clients and their customers." —Natalie Koonce, Division President, Colorado Region, WFG National Title Insurance Company