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MortgagePoint » Your Trusted Source for Mortgage Banking and Servicing News 14 February 2024 M O V E R S & S H A K E R S LinkedIn, Zalando, PepsiCo, NextDoor, and Walmart. Mildenhall will remain chairman of the business. "The role Rocket plays in helping people achieve the American Dream through home ownership and financial freedom is massive and cannot be over- stated," Mildenhall said. "I am honored to be given the opportunity to work with this talented team, led by Varun, to tell stories that will inspire and motivate. It will be our mission to create integrated marketing campaigns that live up to the extraordinary social impact that Rocket makes every day." Prior to founding his own firm, Mildenhall served as the first CMO of Airbnb and led the marketing through a period of unprecedented growth for the company. He and his team helped the brand become a household name while the short-term rental company expanded from 400,000 homes on the platform to more than 4.5 million residences in 191 countries in just three and a half years. Airbnb aired its first Super Bowl com- mercial under Mildenhall and forged many co-marketing partnerships with culturally relevant brands to raise aware- ness and legitimacy for the business. Before his time at Airbnb, Milden- hall led Coca-Cola's marketing as Vice President of Global Advertising Strategy and Content Excellence. He and his team took Coke's creative in new directions and created the company's global mar- keting campaign, "Open Happiness," which helped the brand see its most profitable growth period in 20 years. During his time leading Coke's market- ing, it was named the Creative Marketer of the Year at the Cannes Lions Interna- tional Festival of Creativity. Mildenhall, a British-American, is also a board member of GoFundMe and Fanatics. He has been included on Forbes' list of the world's most influential CMOs, Business Insider's list of the most innovative CMOs, and won Adweek's Brand Genius award. CENLAR APPOINTS NEW SVP OF DEFAULT OPERATIONS Ewing, New Jersey-based mortgage loan subservicer Cenlar FSB has announced that Ingrid Jaschok has been appointed SVP of Default Operations. As SVP of Default Operations, Ingrid will oversee all business segments within the default servicing portfolio including early and late-stage default. In addition to those duties, Ingrid will develop and implement strategies that ensure goals are achieved while enhancing the home- owner experience and meeting investor, regulatory, and compliance guidelines. "Ingrid is a valuable addition to the team, and I am confident she will deliver the best experience for our clients and their homeowners," Cenlar SVP of Loan Operations Bill Moffett said. "A seasoned executive, Ingrid has a proven track record of utilizing innovative approach- es and promoting the adoption of new technologies to increase productivity in the loss mitigation process." Jaschok has more than 25 years of experience in call center operations, loan administration, mortgage loan servic- ing, loss mitigation, bank, and nonbank financial institution management, as well as regulatory and compliance oversight. "I look forward to joining the team and further enhancing the homeowner experience. Homeowners are always first and foremost in the front of our minds, and we are always here to help them," Jaschok said. "My overarching goal is to create the best experience for homeown- ers no matter how they want to interact with us—whether that's through our self-service options or on the phone." Prior to joining Cenlar, Jaschok was Senior Director and SVP of Default Ser- vicing at Flagstar Bank. She was also SVP of Vulnerability Management at Citi- bank, where she assisted the team with "The role Rocket plays in helping people achieve the American Dream through homeownership and financial freedom is massive and cannot be overstated." —Jonathan Mildenhall, Chief Marketing Officer, Rocket Companies