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MortgagePoint March 2024

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MortgagePoint ยป Your Trusted Source for Mortgage Banking and Servicing News 20 March 2024 M O V E R S & S H A K E R S "Since 1986, MCS has been a leading provider of property preservation and other services for the mortgage services industry, and Tracy and Jeff have been in- tegral contributors to our continued suc- cess," said Craig Torrance, CEO at MCS. "With strong leaders maintaining and growing our legacy mortgage business, we're able to grow and diversify our prop- erty services offerings to the commercial property facilities and single-family rental industries while capitalizing on synergies from our self-performing ser- vice network, technology platform, and experienced property services team to exceed client expectations across all our business lines. Our mortgage services clients are in good hands with Tracy and Jeff leading our client relations and operational efforts." A 30-year industry veteran, Hager has been promoted to Chief Relationship Office of Mortgage Services. Formerly SVP of Mortgage Operations, Hager and her key relationships with regulators, in- surers, investors, and government entities have been integral in MCS' long-term success. Her ability to maximize, advance and enhance industry relationships has helped bolster the broader property preservation industry while benefiting MCS' clients. She will provide executive oversight of all property preservation client relationships, multiple functional teams including the FHA conveyance support team, and MCS' industry and investor/insurer relations. Prior to joining MCS, she held leadership roles at First American Field Services and Midland Mortgage Company. MCS is a property services provider working across commercial properties, single-family rentals, and the property preservation industry. For more than 35 years, MCS has been committed to responsive care, industry-leading service standards, leveraging technology, and end- to-end transparency to protect, preserve, and serve communities across the country. Some of the largest and most respected mortgage servicers, real estate owners and operators, and corporations trust MCS to perform property inspections, preserva- tion, maintenance, renovations, and other property-related services. RUTLEDGE CLAIMS MANAGEMENT NAMES NEW PRESIDENT Rutledge Claims Management Inc. (RCM) has an- nounced that Aubrey Gilmore has been promoted from COO to President. In her new role, Gilmore will oversee RCM's core services and drive strategic decisions, ensuring client satisfaction and the company's reputation for excellence in the hazard insurance claims sector. "I'm honored to lead RCM in this cru- cial moment for the housing industry," Gilmore said. "As servicers and investors seek innovative solutions for operational efficiency amid evolving challenges like climate risk, I plan to expand our services to help clients navigate these changes while delivering exceptional results." Gilmore, who has a degree in com- munications and media studies from Rutgers University, brings a wealth of experience to her new position. Since joining RCM in 2008, Gilmore's rise to president has been grounded in diverse roles, where her dedication and expertise played a pivotal role in daily operations and client retention. Tom Rutledge, Founder, and former President of RCM, has moved to the new- ly created position of CFO, where he will be responsible for managing the compa- ny's fiscal operations and upholding the company's continued financial stability and growth. The decision to promote Aubrey to president was a very simple one," said Allison Rutledge, CEO of RCM. "As COO, she managed our internal operations to near perfection, while her hard work and unwavering commitment to our clients solidified our status as a proven leader in the hazard claims market. I am confident Aubrey's extraordinary leadership will guide RCM to new heights and continue to drive successful outcomes for our clients." According to Gilmore, the hazard claims market and its challenges have grown extraordinarily complex. "The combined impact of inflation and increased disasters is driving up home insurance costs," Gilmore said. "In- surers are raising rates, pulling back from key markets, and cutting costs. In today's climate, it's imperative for servicers and investors to establish stringent controls, ensuring continuous monitoring of insurance coverage to protect assets. Be- cause insurance carriers may cut corners, our work at RCM becomes pivotal." ANGEL OAK CAPITAL PROMOTES NEW CHIEF INVESTMENT OFFICER Angel Oak Capital Advisors has announced that Namit Sinha, who served as co-CIO overseeing the firm's private strategies, has been named CIO of Angel Oak Capital where he will lead the firm's public and private investment strategies alongside Angel Oak Capital Co-CEO and Group CIO Sreeni Prabhu. In tandem, Senior Portfolio Manager, Clayton Triick, CFA, will move to Head of Portfolio Management of Public Strategies. Both promotions will become effective March 31, 2024. Sinha has served as CIO of the firm's private strategies division since Febru- ary 2020 and has more than 20 years of experience in fixed-income products, specifically mortgage and structured credit. Since joining the firm in 2018 from Canyon Partners, he has been a key member of Angel Oak's investment team, executing innovative strategies for its in- stitutional client-base, as well as growing the firm's securitization platform into one of the most well-regarded in the industry. He will continue to report to Prabhu. "Namit will serve as an excellent CIO for Angel Oak Capital Advisors and brings valuable insight from the private strategies side that will be instrumental in leading the full investment manage- ment team and charting the investment landscape for 2024 and beyond," Prabhu said. "Our vision was to create a more Sinha Triick

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