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March 2024 ยป thefivestar.com 17 M O V E R S & S H A K E R S financial solutions and exceptional service to clients from coast to coast. The Money Store headquartered in Florham Park, New Jersey, and is licensed in 47 states. The company offers a range of mortgage programs to meet the needs of homebuyers and homeowners, while also providing low rates and superior customer service. FIRST UNITED BANK NAMES NEW CFO First United Bank has announced that Brian Johnson, a highly accomplished executive with more than two decades of financial services experience spanning work in investment banking, corporate leadership, and large financial institutions, has been named CFO, reporting directly to Greg Massey, Chairman and CEO of First United Bank. Johnson will lead accounting, corporate finance, and financial planning and analysis across the enterprise. "Brian's extensive background posi- tions him as a strategic partner for all our business lines, providing a comprehen- sive perspective at the holding company level," Massey said. "I am confident that his insight and leadership will play a piv- otal role in driving our ongoing success and achieving Vision 2030." As a respected and accomplished financial services executive, Johnson's background includes significant roles such as CFO, Head of Corporate Finance and Global Treasurer, and Head of Corporate FP&A and M&A at Money- Gram in Dallas. His experience extends to managing director and vice president positions at Commerce Street Capital LLC, and notable tenures with Hudson Advisors/Lone Star Funds and Bear, Stearns & Company Inc. in New York. Johnson holds a Bachelor of Sci- ence in mechanical engineering from Bucknell University and is a Chartered Financial Analyst and Certified Valua- tion Analyst. "My family and I are eager to join the First United family," Johnson said. "I look forward to working with a team of highly motivated individuals who care about their peers and community, and I am excited to work alongside an innovative entrepreneur like Greg Massey to chal- lenge the status quo and deliver solutions to those we serve." FIRST HOME MORTGAGE EXPANDS PRESENCE IN MARYLAND First Home Mort- gage Corporation has opened a new location in Bethesda, Maryland, to be led by Chris Channell, who will serve as VP of Business Development of the Bethesda location. "The opening of the Bethesda downtown branch is a testament to our continuous commitment to growth and innovation, continuing to offer enhanced financial services and solutions to meet the evolving needs of our clients," said Matt Nader, SVP and Director of Sales at First Home Mortgage. Founded in 1990 with two offices and a handful of employees, First Home Mortgage has grown into a financial institution of 31 offices serving 21 states in the Northeastern, Mid-Atlantic, and Southern regions. Service Providers ASPEN GROVE APPOINTS NEW CHIEF CUSTOMER OFFICER Aspen Grove Solutions, a provider of mortgage technology solutions, has announced the appointment of Ed O'Regan to the position of Chief Customer Officer. O'Regan brings a wealth of experience and leadership to the role with a deep knowledge of Aspen processes and customers, having spent the past decade in senior planning and RUNNING the NUMBERS Brought to you by & Magazine Y O U R T R U S T E D S O U R C E F O R M O R T G A G E B A N K I N G A N D S E R V I C I N G N E W S JANUARY 2024 LENDERS CANNOT AFFORD TO IGNORE AFFORDABLE LENDING Courtney Hess of Mortgage Cadence explains the changing face of the average American homebuyer, and how expanding product offerings can keep pace with this evolving market. CALL CENTERS UNDER NEW SCRUTINY FOR 'SOFT SKILLS' Samantha Shanaberger of Clayton Servicing Oversight examines the policies and practices of servicer call centers, and how these centers must remain vigilant of changing rules and regulations. THE NEXT DEFAULT SPIKE WILL BE UNLIKE ANY WE'VE SEEN BEFORE Things have changed dramatically in the way the default and foreclosure world operates. In this Issue: MortgagePoint assembled a panel of economists to forecast the top trends and headwinds they expect to define the housing market in 2024. Subscribe to MortgagePoint and MortgagePoint Digital now! Call 800.856.8060 to take advantage of our special introductory offer! Experts you trust. People you know. News you want. MortgagePoint is putting essential mortgage market news at your fingertips with our new digital edition, now available online via your smartphone, tablet, or computer. Enjoy the magazine at your desk, and tap into MortgagePoint Digital's easily accessible platform anywhere, anytime. Committed to giving originators, servicers, and all lending professionals access to smarter perspectives, MortgagePoint believes it's time to think differently about the mortgage industry. Because the American Dream is evolving . . . are you? Brought to you by & Magazine YOUR TRUSTED SOURCE FOR MORTGAGE BANKING AND SERVICING NEWS DECEMBER 2023 THE EVOLVING DIGITAL FRONTIER Mortgage tech advancements in 2024 will be transformative. Here's how. FHFA SUPPLEMENTAL PARTIAL CLAIM: THE NEXT ITERATION Taking a deep dive into Supplemental Partial Claims, the benefits and drawbacks they present in today's mortgage landscape, and other considerations. NAVIGATING THE REAL ESTATE LOCK-IN EFFECT Why are so many homeowners staying in place? FIVE STAR ANNOUNCES LAUNCH OF MORTGAGE SERVICING EXECUTIVE ALLIANCE In this Issue: EYES HORIZON As we approach a new year, MortgagePoint took the temperature of industry experts to see what lies ahead for a market that trudged through 2023 hampered by the convergence of rates reaching 20-year highs, a shortage of housing inventory, and inflated home values. Brought to you by & Magazine Y O U R T R U S T E D S O U R C E F O R M O R T G A G E B A N K I N G A N D S E R V I C I N G N E W S NOVEMBER 2023 THE COST OF DOING BUSINESS With factors ranging from low volumes to inflation and manpower shortages putting the squeeze on the property preservation and field services sectors, MortgagePoint speaks to vendors and government agencies trying to guide this important industry through the challenges. MARKET CHANGES DRIVING SMARTER CUSTOMER CONVERSATIONS How leveraging advanced CRM can boost business by blending user-friendly technology and the human touch to create a more seamless mortgage experience. DIFFERENTIATING AI APPLICATIONS IN THE MORTGAGE SPACE Building a culture of innovation that supports the adoption of disruptive technologies is like unlocking a hidden treasure. FROM MANUFACTURING TO MORTGAGES, QUALITY DATA IS KEY When it comes to accurate data, companies can't afford not to use AI. IDENTITY CRISIS Here's how digitization reshapes the battle against seller impersonation fraud. THE INDEPENDENT INVESTOR IMPACT Could real estate investors be the answer to the housing shortage? 5 TRIGGERS TO SHIFT IN-HOUSE SERVICING TO A SUBSERVICER Could you be getting a better ROI on your servicing portfolio? ALSO IN THIS ISSUE: