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March 2024 » thefivestar.com 5 March 2024 M T E C H CONSOLIDATED ANALYTICS EXPANDS ITS ORIGINATION AND SERVICING QC PLATFORM C onsolidated Analytics (CA) has announced the expansion of its loanDNA offering, CA's intelli- gence-based platform for origination and servicing quality control. The loanDNA platform saves time in bookmarking and data extraction for due diligence; and will help transform lenders' and servicers' quality control processes, ensuring efficiency, accuracy, and com- pliance in loan origination and mortgage servicing operations. CA's loanDNA platform addresses quality control measures challenges, em- powering clients to streamline their QC workflows with less reliance on manual processes to mitigate risks, save time, and money. Key features of the loanDNA plat- form include: » 360 Degree View: The platform offers a web-based portal that allows clients to monitor shared portfolios, pro- viding real-time access to the review process and exception handling. loanDNA integrates with most docu- ment management solutions, offering comprehensive insights into loan performance, compliance trends, and operational efficiency for a holistic view. » Automated Workflows: loanDNA simplifies QC operations by auto- mating loan file reviews, sampling, compliance audits, and setup. This workflow automation streamlines operations and reduces the risk of error. Customizable templates and automated alerts ensure precise execu- tion. Critical processes like sampling, loan selection, audit setup, QC audits, rebuttals, and reporting are automat- ed, enhancing efficiency. » Regulatory Compliance: The plat- form incorporates built-in compliance checks and updates, helping users navigate the complex regulatory land- scape confidently. From TRID and RE- SPA to HMDA and beyond, loanDNA ensures that all QC activities adhere to the latest regulatory requirements. » Real-Time Reporting: loanDNA offers robust reporting capabilities, allowing users to generate custom- izable reports on demand and track key performance indicators in real time. Whether assessing loan quality, measuring productivity, or evaluating compliance metrics, users can leverage actionable insights to drive continuous improvement. "Our loanDNA platform offers access to data-driven portfolio intelligence," said Arvin Wijay, CEO at Consolidated Analytics. "With its advanced analytics, automated workflows, and focus on compliance, the platform represents a significant leap forward in quality control technology. We believe that by empowering lenders and servicers with actionable insights and streamlined processes, we can drive greater efficiency, mitigate risks, and ultimately save our clients time and money." NEWREZ COLLABORATES WITH MICROSOFT ON AI EXPERIENCE N ewrez LLC (Newrez), a national mortgage lending and servicing organization, has announced a partnership with Microsoft leveraging artificial intelligence (AI) to deliver a best-in-class mortgage and homeowner- ship experience for its customers. The collaboration kicked off in Q4 2023 with a roadmap that includes generative and predictive AI initiatives for customer engagement, operational efficiencies, and real-time customer feedback analysis. "AI will help us reimagine how we serve our customers and run our busi- ness," said Kedar Sathe, CIO at Newrez. "We have access to a tremendous amount of data regarding customer behavior, products, and markets—we have only be- gun to scratch the surface on the applica- tions of this technology to fundamentally change the mortgage customer journey. The projects in this initiative empower our customers to engage us at any time and place while allowing Newrez to oper- ate more effectively and efficiently." Leveraging the power of Microsoft Azure OpenAI Service unlocks exciting possibilities, including: » Reimagining originations and servic- ing: AI can analyze customer data and preferences to recommend suitable products, ensuring customers make informed decisions. » 24/7 customer support: AI-powered chatbots and virtual assistants can provide instant assistance to customers anytime, anywhere. » Proactive risk mitigation: AI can identify potential issues early on and suggest preventive measures, helping customers avoid financial difficulties. ZILLOW LAUNCHES IMMERSE 3D EXPERIENCE Z illow has launched Immerse, an interactive way to explore select home listings on Zillow in the App Store for Apple Vision Pro. Zillow Immerse elevates the home tour experi- ence with its virtual walkthroughs and interactive 3D floor plans. "At Zillow, we're leaders in embracing the latest in technology to help more people get home with speed, confidence and ease," said Josh Weisberg, SVP of Artificial Intelligence for Zillow. "Apple Vision Pro enables Zillow shoppers to fully experience homes as we envisioned when we first introduced Listing Show- case. This advanced spatial technology allows users to explore homes in a way that is the next best thing to being there in person." Zillow Immerse utilizes the full capa- bilities of Apple Vision Pro to bring users inside a for-sale home, giving a panoram- ic 360-degree view of every room, from