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May 2024
F E A T U R E S T O R Y
May 2024 ยป
poised to identify opportunities to reas-
sign and outsource various tasks.
Option 3: Charge Your IT Team's
Abilities via Generative AI
W
e were not discussing generative ar-
tificial intelligence (AI) solutions in
the last market downturn. One of the most
promising applications of the new gener-
ative AI available today is their potential
to accelerate IT development. Generative
AI that understands and writes code can
provide a scaffolding that IT teams build
on, letting them start much further along
the path of any given project.
The implications are significant
for mortgage lenders with unfilled IT
positions or long queues of tasks for their
IT teams. In the near term, generative
AI-powered IT teams will enjoy greater
productivity. As those highly productive
teams clear ticket backlogs, their organi-
zations will enjoy enhanced performance.
From there, a new world of possibility
opens for digitally enabled lenders.
If your IT team does not plan to tap
the power of generative AI today, ask
about this capability in conversations with
IT and outsourcing partners.
Equip Your Team to Scale in
Advance
M
any mortgage lenders have "right-
sized" their teams by this point in
the market cycle, positioning themselves
perfectly to assess their teams' scalability.
Lenders who prioritize this now will
be the best positioned to pivot when the
market shifts, as their teams will have the
operational and technological support to
take on the influx of work created by the
next boom cycle.
One of the most
promising
applications
of the new
generative AI
available today
is their potential
to accelerate IT
development.
