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13 August 2024 M T E C H TRANSUNION AND ASURINT TO DELIVER RESIDENT SCREENING SOLUTION TO MULTIFAMILY PROPERTY MANAGERS P er a recent TransUnion report, multifamily property managers face a daunting task when it comes to screening applicants. They need to conduct thorough criminal back- ground checks in a timely manner while observing increasingly stringent consum- er privacy regulations. To address this challenge, TransUnion has announced its collaboration with Asurint to provide a compliance-focused solution for crimi- nal background screening. TransUnion's TruVision Resident Screening solution now comprises the breadth and depth of Asurint's criminal background reporting—with coast-to- coast automated coverage across the United States. In addition, Asurint's engine automatically applies federal, state, and local filters designed to address consumer protection and housing regu- lations to equip property managers with quality data. "Multifamily operators need to trust that their resident screening reports are up to date," said Maitri Johnson, SVP and head of TransUnion's tenant and employ- ment screening business. "TransUnion's collaboration with Asurint, allows us to deliver that service to help property man- agers make informed decisions, while also focusing on consumers' rights." The collaboration also allows TransUnion to deliver background reports with unparalleled speed. Most reports without background hits come back within minutes, while those requiring ad- ditional vetting are usually returned on the same day. The turnaround time becomes more impressive considering the depth of coverage, which includes backgrounds on applicant aliases, sanctions and abuse registries, and more. "Asurint's collaboration with TransUnion sets a new standard in tenant background screening using solu- tions already proven in the pre-employ- ment and public health space," said Alla Schay, CEO at Asurint. "By using our combined solutions, multifamily opera- tors can feel good that they are receiving industry-leading criminal information in a timely manner." TALK'UMENTS INTEGRATES WITH NCINO'S MORTGAGE SUITE TO PROVIDE DIGITAL MULTILANGUAGE RESOURCES TO MULTILINGUAL BORROWERS T alk'uments, a digital language and limited English proficiency (LEP) technology provider, announced an integration with nCino, Inc. that offers multilanguage resources to users of nCi- no's Mortgage Suite, an end-to-end digital mortgage solution that goes beyond typical point-of-sale (POS) capabilities to provide borrowers a seamless, single login experi- ence from home search to the final closing. This is Talk'uments' first integration into a POS solution in the financial services industry. Mortgage lenders using nCino will now be able to offer their LEP loan applicants additional transactional clarity during the mortgage application process, a longstanding challenge in the industry. A Savanta Research study found that only one in five homebuyers understand all the documents they are required to sign at closing and the Consumer Financial Protection Bureau estimates that more than 26 million people in the United States have limited proficiency in English. By deploying Talk'uments functionality, users of nCino will now be able to make use of critical mortgage resources and educa- tional materials in multiple languages including Spanish, Vietnamese, Korean, and Mandarin, among others. LEP borrowers face unique challeng- es in learning about and accessing finan- cial products. The integration between nCino and Talk'uments can help lenders address the ever-evolving requirements pertaining to LEP borrowers and further enables these borrowers to better under- stand key mortgage-related terminology and documentation. LEP borrowers using nCino's Mortgage Suite can now access dual language explanatory information relating to a Loan Estimate, Closing Disclosures, and booklets such as Your Home Loan Toolkit, the Con- sumer Handbook on Adjustable-Rate Mortgages, and the Home Equity Line of Credit booklet. nCino's Mortgage Suite helps financial institutions capture more leads, streamline the customer journey, enhance stakeholder collaboration, and execute origination and closing processes with improved efficiency. The integration with Talk'uments expands on nCino's native support for Spanish-language purchase and refinance loans. "At nCino, we want to make it better and easier for borrowers and lenders to work together," said Ben Miller, Execu- tive VP of U.S. Mortgage for nCino. "We are proud to continue pioneering trans- formation in the financial services indus- try with the addition of Talk'uments to our Mortgage Solution, using multilan- guage tools to help our customers and their applicants understand, access, and trust the process and overcome a key challenge in buying a home." "We anticipate the mortgage origina- tion market will soon begin to rebound, but it will likely remain highly compet- itive, especially with regard to purchase loans, for some time," said George Baker, CEO and Founder of Talk'uments. "Lenders are already moving quickly to better understand and market to a num- ber of emerging markets, including LEP borrowers, but it all starts with staying compliant and offering products in the terms and language potential customers can easily understand."