DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.
Issue link: http://digital.dsnews.com/i/1525460
MortgagePoint » Your Trusted Source for Mortgage Banking and Servicing News 6 August 2024 M T E C H reduce friction in the mortgage process while giving members a seamless lend- ing experience," said Carmine Caccia- villani, Founder and President of Blue Sage Solutions. "We're thrilled to provide Chevron FCU with our comprehensive, cloud-based technology, built in-house by an experienced team, which delivers on both fronts. We look forward to a long and productive partnership." ICE INTRODUCES INTELLIGENT, CONVERSATIONAL INTERFACE I ntercontinental Exchange, Inc. (ICE), a global provider of tech- nology and data, has officially introduced the MSP Digital Experience (MSP DX). MSP DX is a new conversa- tional interface for working in MSP, ICE's mortgage loan servicing system. MSP DX is a new way of interacting with the full power of the MSP servicing system. It is designed to streamline work- flows, increase efficiencies, and ease the training of servicing team members. ICE launched this new interface with escrow, historically one of the most costly aspects of mortgage servicing. This functionality was previewed at ICE Experience 2024 and received positive reviews from lead- ers in the mortgage servicing industry. "Mortgage escrow is inherently com- plex, and the technology lift to handle the many moving parts is significant," said Tim Bowler, President of ICE Mort- gage Technology. "But with the introduc- tion of MSP DX, we are helping servicers manage the escrow process more efficiently. This will enhance workflow management for servicers and improve the household experience." MSP DX gives end users the sort of conversational interaction they have come to expect in other aspects of their lives. Rather than sorting through mul- tiple screens or reaching out to different departments for information, servicing professionals can now ask the system for what they need using everyday language. "MSP DX represents a significant leap forward for the industry and serves up what users need, when they need it," Bowler said. "It automates routine tasks so users can focus on more strategic and meaningful work. While we started with escrow, we will continue to make further investments to enhance workflow and flatten learning curves throughout the mortgage servicing process. FIZBER INTEGRATES WITH TITLEGENIUS BY RADIAN TO HELP SUPPORT FSBO COMMUNITY R adian Group Inc. has announced that FIZBER has teamed up with Radian Settlement Services to provide its user base of for sale by owner (FSBO) home sellers with access to Radian's innovative digital title and home closing platform, titlegenius by Radian. The integration with titlegenius by Radian empowers FIZBER users with end-to-end title and closing services backed by real-time updates, exceptional support, and competitive rates. Through the platform, users will also have access to educational resources and individualized support throughout their title transactions. "Selling a home on your own can be daunting and complex, and we are proud to be able to provide a way to make the title and closing process easier and more efficient," said Mary Dickerson, Radian's Senior Executive VP, Chief People and Operating Officer. "Whether it is your first time selling a home or you have been through many closings, titlege- nius by Radian helps make the process straightforward, fast, and efficient." The titlegenius by Radian platform provides a simple, transparent, and secure way to order title and closing services online. In addition to allowing users to instantly generate title insur- ance quotes at mytitlegenius.com, the platform combines Radian Settlement Service's national title and settlement services footprint with proprietary tech- nology to offer: » A frictionless path to closing, with a seamless digital experience; "Mortgage escrow is inherently complex, and the technology lift to handle the many moving parts is significant." —Tim Bowler, President, ICE Mortgage Technology