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September 2024
September 2024 ยป
S P O N S O R E D C O N T E N T
time and to avoid potential risks is to arm
yourself with robust self-service technol-
ogy that gives you near-instant visibility
into your portfolio and helps you manage
loans faster with fewer discrepancies. By
leveraging automation for this, you can
lighten the load on your staff, allowing
them to focus on more strategic aspects of
customer service. This improves efficiency
and ensures that your borrowers receive
timely and accurate information.
6. Lean Into AI-Powered Tools
A
I is transforming the mortgage
servicing industry by enhancing
borrower engagement, automating
complex processes, and improving
decision-making. AI-powered assistants,
for example, can streamline interactions
throughout the loan lifecycle, offering
personalized support, proactive outreach,
and greater efficiency in handling doc-
umentation and back-office operations.
Future AI-powered innovations will even
estimate tax amount changes and poten-
tial escrow shortages.
Making the tax experience smoother
for borrowers involves a multifaceted ap-
proach. By choosing a vendor that invests
in comprehensive solutions for servicers,
agencies, and homeowners alike, your
borrowers can confidently have the tools
and support they need to navigate the
complexities of property taxes.
Whether you manage 200 loans or 2
million, CoreLogic offers industry-lead-
ing property tax management solu-
tions with prompt reporting, accurate
payments, and exceptional service. With
the right partner, you can boost borrow-
er satisfaction while streamlining your
operations. For more tips on improving
your homeowners' experience, please get
in touch with our team at 866-614-4681 or
visit our website at CoreLogic.com/
Mortgage/Servicing-Solutions.
