DS News

MortgagePoint September 2024

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

Issue link: http://digital.dsnews.com/i/1526767

Contents of this Issue

Navigation

Page 18 of 83

17 September 2024 September 2024 ยป S P O N S O R E D C O N T E N T time and to avoid potential risks is to arm yourself with robust self-service technol- ogy that gives you near-instant visibility into your portfolio and helps you manage loans faster with fewer discrepancies. By leveraging automation for this, you can lighten the load on your staff, allowing them to focus on more strategic aspects of customer service. This improves efficiency and ensures that your borrowers receive timely and accurate information. 6. Lean Into AI-Powered Tools A I is transforming the mortgage servicing industry by enhancing borrower engagement, automating complex processes, and improving decision-making. AI-powered assistants, for example, can streamline interactions throughout the loan lifecycle, offering personalized support, proactive outreach, and greater efficiency in handling doc- umentation and back-office operations. Future AI-powered innovations will even estimate tax amount changes and poten- tial escrow shortages. Making the tax experience smoother for borrowers involves a multifaceted ap- proach. By choosing a vendor that invests in comprehensive solutions for servicers, agencies, and homeowners alike, your borrowers can confidently have the tools and support they need to navigate the complexities of property taxes. Whether you manage 200 loans or 2 million, CoreLogic offers industry-lead- ing property tax management solu- tions with prompt reporting, accurate payments, and exceptional service. With the right partner, you can boost borrow- er satisfaction while streamlining your operations. For more tips on improving your homeowners' experience, please get in touch with our team at 866-614-4681 or visit our website at CoreLogic.com/ Mortgage/Servicing-Solutions.

Articles in this issue

Links on this page

Archives of this issue

view archives of DS News - MortgagePoint September 2024