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35 September 2024 F E A T U R E S T O R Y September 2024 ยป "I'm excited as we move into the next phase of MSEA. It's a great honor to work alongside these outstanding leaders who will be steering our subcommittees and driving change in the industry. MSEA is a catalyst for transformation, both for individuals and the industry as a whole, and I'm proud to partner with SVP Michael Merrit of BOK Financial, the MSEA Executive Board, and the Five Star family. Please join me in welcoming them all to their new roles." Timika Scott SVP, US Bank | MSEA Chairperson "I am excited to be a part of the Cultural Affairs Subcommittee because I am deeply committed to advancing inclusivity and celebrating diversity within our industry. The subcommittee's mission to cultivate a vibrant and inclusive community resonates strongly with my own values and aspirations. I believe that by embracing our differences and fostering an environment where everyone feels valued, supported, and empowered, we can not only enhance our industry's reach but also create meaningful and lasting change." Micole Booker VP of Mortgage Default Operations, VRM Mortgage Services | Co-Chair of MSEA Cultural Affairs Subcommittee "Fostering meaningful connections promotes your personal brand and, more importantly, unity within the industry. Our future mortgage leaders need more opportunities to connect socially, share business wins and losses, and serve local communities. I believe that, while we can be good on our own, we are greater when we operate together. I look forward to connecting more inexperienced leaders with the talented folks that have served the mortgage community through the ups and downs." Lucas Byers SVP, Investor Accounting, SLS | Chair of MSEA Industry Affairs Subcommittee 'We all play a key role in protecting homeowners and our industry. Safeguarding and providing appropriate access to digital assets, information, and services is at the core of what we do. I'm excited to be involved in such an important initiative and collaborate with this fantastic group of leaders.' Mike McAuliffe CEO, Aspen Grove Solutions | Co-Chair of the MSEA Cybersecurity Subcommittee "I'm committed to fostering the growth and development of leaders to ensure a strong, innovative, and inclusive future for the mortgage industry." Donna Spencer VP of Servicing Relationship and Performance Management, Freddie Mac | Head of the MSEA Mentor and Leadership Subcommittee "I accepted the nomination because cyber security affects not only how we handle our involvement in our industry, but also our personal lives as well. It's important for us to understand how we move forward with technology while being able to provide assurance that, as an industry, we also keep in mind the security of our consumers' information. Technology continues to leapfrog in advancements, and being able to advocate collectively as an industry helps us all move forward together." Jackeline Torres SVP, Support Administration, LoanCare | Chair of the MSEA Cybersecurity Subcommittee "I'm very excited to chair the Communication and Planning Subcommittee for the MSEA. Communication is key! This team will work towards expanding the MSEA network, while solidifying new and existing relationships for the next generation of leaders. We want to stay focused on new and recent trends while staying focused on what's important to our industry and the customer." Ramie Word SVP, Customer Care & Client Delivery | Chair of MSEA Communication & Planning Subcommittee