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35 October 2024 » 2 0 2 4 F I V E S T A R C O N F E R E N C E & E X P O thing is that I have known enough people who have progressed in their careers, and I would like to say I played a role in that. The second thing is that I've created tribes. The workforce is a family. It's a tribe and you belong, and when you come to work every day, you belong. I've created large groups of people like that with lasting relationships. For example, I recently attended a reunion with my former Rushmore Loan Management Services friends. Some other people wouldn't have that, but we created a strong tribe. When you create tribes like that which bleed into personal relationships, those are important. That's what remains in life … having helped a lot of people in their career journey and creating social groups because we created families and tribes. One thing that's been hard for me is unfortunately that I have been part of business model exits, and my pride there is that those exits were done as gracefully as possible. They're never easy. But I cannot remember a time when there was a backlash. I think I raised good kids even though I was not a traditional mother. I have been married for 36 years, so somehow, I did something good there, and that is a very important legacy to look back on. Q: Any final comments? Martin-Leano: As I receive the Lifetime Achievement Award from the Five Star Institute, I am not done, and I am iterating that as we go along. Being a consultant is interesting, as you get to go to different places. I'd like to think that I bring light where light has to be, and I'm less deliberate about it. It is kind of fun watching things evolve. I am very struc- tured, and this time, I am not structured. I am letting the universe or providence or whatever bring me to where I need to be sent. So, it is kind of fun. I am a student of humanity. I love watching teams and watching people … I learn so much from them. Some people are good examples, and some are on this Earth to serve as bad examples, and we can learn from them. "Jocelyn has been my friend, my coach, my supporter for the past 15 years. She's a giving, caring person … she is a very godly, very good woman and deserving of any recognition. … She's one of the hardest working people and most productive executives I've ever worked with in my life. She's worked in every facet of the industry, in banking, nonbanking, and mortgage- related companies." —Thomas Walsh, EVP, Rocktop Technologies; formerly President, Rushmore Loan Management Services "She … enlightened our leaders on the need for change. These changes brought not only efficiencies and financial gain to Rushmore, but also provided a better customer experience." —Terry Smith, CEO, Rushmore Loan Management Services, LLP "Jocelyn listens 100% to what people are saying. She listens with her eyes, ears, all of herself. And because of that, she's able to draw really insightful thoughts, ideas, perceptions, whatever it may be." —Linda Noah, Executive Director, Petros Network