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3 October 2024 October 2024 ยป C O N T E N T S Departments 4 MTECH 13 EAB OUTLOOK Members of MortgagePoint's Editorial Advisory Board share their insights into the trends and challenges shaping the industry landscape. 14 MOVERS & SHAKERS Features 24 Memberships AMERICAN MORTGAGE DIVERSITY COUNCIL ADDS SEVERAL ADVISORY COUNCIL MEMBERS 26 Five Star Contributor Spotlight CFPB UNVEILS HIGHLY ANTICIPATED UPDATES TO REGULATION X 28 Sponsored Content MAXIMIZING EFFICIENCY AND EXPERTISE: IS OUTSOURCING THE KEY? 30 36 38 40 42 44 46 48 50 52 54 MEET OUR 2024 LIFETIME ACHIEVEMENT AWARD RECIPIENT Jocelyn Martin-Leano looks back at her industry accomplishments and the challenges she has overcome during her career. KEYS FOR LIFE LUNCHEON FORMALLY KICKS OFF 2024 FIVE STAR CONFERENCE USEFUL SOLUTIONS FOR SFR MARKET CONCERNS DISASTER READINESS, RESPONSE TAKES CENTER STAGE AT PROPERTY PRESERVATION FORUM MTECH FORUM TALKS AI, TECH ADVANCEMENTS IN THE INDUSTRY CHARTING A COURSE FOR THE FUTURE OF SERVICING HANDLING DISTRESSED ASSETS IN TODAY'S MARKETPLACE FORCE RALLY TAKES A LOOK AT THE STATE OF THE INDUSTRY REAL ESTATE SOLUTIONS EVENT OFFERS AGENTS CRITICAL INSIGHTS TABLE TALKS DISCUSS CHALLENGES OF IMPLEMENTING DEI 2024's WOMEN IN HOUSING RECIPIENTS SHARE INSIGHTS & ADVICE 2024 Five Star Conference & Expo