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MortgagePoint » Your Trusted Source for Mortgage Banking and Servicing News 2 April 2025 F R O M T H E E D I T O R David Wharton Editor-in-Chief Magazine EDITOR-IN-CHIEF David Wharton ART DIRECTOR Jason Stone MANAGING DIGITAL EDITOR Eric C. Peck REPORTER Demetria C. Lester MAGAZINE CONTRIBUTORS Reneau J. Longoria, Andy Beth Miller, George Morales, Den Shewman, Brian Webster COPY EDITOR Brandy Scott ADVERTISING 214.525.6700 EDITORIAL ADVISORY BOARD Daren Blomquist, VP of Market Economics, Auction.com Benjamin Gottheim, Director, Mortgage Servicing Policy, Freddie Mac Kevin Bowen, Head of Home Lending Product & Innovation, JPMorgan Chase & Co. Michael Keaton, SVP, Default Subservicing, Ocwen Jane Larkin, VP, Strategic Initiatives, VRM Mortgage Services Michael Merritt, SVP, Mortgage Default Servicing, BOK Financial Candace Russell, VP of Post-Sale Activities, Default Servicing, Carrington Mortgage Services, LLC Bryan Bolton, Chief Administrative Officer and SVP- Mortgage and Consumer Servicing, U.S. Bank Jacob Williamson, SVP Single-Family Collateral Risk Management, Fannie Mae Kim Yowell, EVP of Servicing, Fairway Independent Mortgage Servicing EXECUTIVE ADVISOR Michael S. Waldron CORPORATE OFFICERS PRESIDENT & CFO Jonathan Hughes ART DIRECTION Jordan Funderburk, Jason Stone No part of this publication may be reproduced without written permission from the publisher. © 2025 Five Star Global, LLC. All Rights Reserved 1341 W. Mockingbird Rd, Ste 900W Dallas, TX 75247 This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. MortgagePoint strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. MortgagePoint does not guarantee the accuracy of the information and is not liable for any damages, losses, or other detriment that may result from the use of these materials. PROFILING SOME OF OUR INDUSTRY'S BEST AND BRIGHTEST F or our April edition of MortgagePoint, we're putting a focus on some of the companies that set themselves apart with commitments to excellence and service within various corners of the market. For this month's cover story, "Safeguarding the Future of SFR," Safeguard's John Elsey, VP of Single-Family Rental, discusses how the company is leveraging its nationwide property preservation vendor network to support the SFR sector. Check out our full profile for a look at what Elsey and his team are doing. This issue, we're also happy to share the recipients of our inaugural MortgagePoint Tech Excellence Awards. These awards are a continuation of what we used to do with our predecessor publication, MReport, and we're excited to be rolling out awards recognizing several aspects of our industry this year, so stay tuned for more information on what's to come, and in the meantime, flip to our Tech Excellence Awards section to read profiles of this year's 25 recipients. We've also got a full lineup of feature articles for you this month, including: • Cybersecurity Changes Are Impacting Lenders Now—New regulatory mandates, coupled with recent high-profile cyber incidents, have placed the industry on heightened alert, reinforcing the need for proactive cybersecurity measures, and robust security protocols. George Morales, National Sales Director at Mortgage Cadence, shares the details. • Lenders Need to Address Loss Mitigation Costs Amidst a Rise in Non- Performing Loans—Brian Webster, President of NotaryCam, explains why, with larger economic factors impacting the nation's delinquency rate, servicers must adapt and keep ahead of the costs to service non- performing loans. • Sovereign Immunity: From Policy to Practice—Attorney Reneau J. Longoria delves into several cases involving tribal sovereign immunity as it pertains to the United States Bankruptcy Code. • Expert Insights—Rick Hill, VP of Industry Technology at the Mortgage Bankers Association, and Acting MISMO President We've got all of this and more awaiting in the pages beyond. Welcome to the April 2025 edition of MortgagePoint magazine.