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37 June 2025 ยป S P E C I A L S E C T I O N Mortgage Lending R E C O G N I Z I N G T H E B E S T I N M O R T G A G E L E N D I N G Excellence Awards Members First Mortgage memberfirstmortgage.com W holly owned by credit unions and built on the philosophy of "People Help- ing People," Member First Mortgage (MFM) has provided homebuyers with mortgage financing since 2001. MFM works with credit unions throughout the country to offer mortgage services to help credit unions compete with IMBs and Banks. MFM strives to understand the unique goals, needs, and expertise of each individual credit union and develop a plan to help them create or build a mortgage program that impacts their members for the better. As a full-service mort- gage lender with an experienced staff, MFM offers expertise in all aspects of mortgage lending, from purchase to refinance. MFM aims to provide successful communication that creates a proactive, efficient environment to anticipate changes within the market, support growth, and better our commu- nities. MFM provides a diverse array of mortgage products, including fixed and adjustable-rate mortgages, FHA, VA, USDA loans, and construction-to-per- manent financing, all designed to accommodate various borrower needs, from first-time homebuyers to those building their dream homes. MFM of- fers a variety of partnership options de- signed to fit the unique needs of credit unions, including affiliate, wholesale, and correspondent partnerships. phhmortgage.com phhmortgage.com P HH Mortgage, a subsidiary of Onity Group Inc., stands as one of the largest servicers of residential mortgages in the United States. With over 35 years of unwavering commitment to innovative mortgage solutions, PHH Mortgage's emphasis on operational excellence, strong focus on customer service and outstanding achievements in helping borrowers achieve homeowner- ship exemplify the qualities celebrated by the MortgagePoint Mortgage Lending Excellence Award. PHH excels in pro- viding industry-leading solutions for the entire mortgage lifecycle, including cor- respondent lending, MSR/Co-Issue, sub- servicing, commercial servicing, reverse mortgages, and portfolio retention. Their dedication to fostering clients' success in today's complex mortgage marketplace is unwavering. Consistently recognized by both Fannie Mae STAR and Freddie Mac SHARP for servicing excellence for the past four years, the results speak for themselves. In recent months, PHH Mortgage has also introduced several customer-first initiatives, showcasing their commitment to borrower satisfac- tion and homeownership success. These include the launch of a new custom- er website, a digital application for borrowers, and an expanded consumer product offering with the addition of a home equity loan product. Moreover, PHH is deeply committed to helping its customers in need of assistance. Over the past two years alone, in partnership with housing counseling agencies, PHH has held more than 80 borrower outreach events in cities across the country. Through Voice of the Customer surveys and prioritizing homeowner feedback, PHH Mortgage has significantly en- hanced the borrower experience, aiming to create customers for life. Planet Home Lending planethomelending.com P lanet Home Lending delivers innovative home loan solutions that create seamless experiences for borrowers. Its extensive product of- ferings include a proprietary "Buy Now Sell Later" program, One-Time Close new construction and manufactured home loans, nationwide down payment assistance, as well as GSE, agency, and non-QM products. As part of the Planet Family of Companies, Planet Home Lending benefits from the stability provided by the company's servicing, sub-servicing, asset management, and correspondent channels. Planet's award-winning servicing division offers borrowers transparent communication and proactive assistance from closing through payoff, fostering long-term relationships and creating customers for life. Meanwhile, the company's asset management and sub-servicing divi- sions ensure private client agency and non-agency portfolios receive the same exceptional service and attention. To further optimize both origination and servicing, predictive intelligence, risk modeling, and AI-driven automation are deployed across the Planet ecosys- tem to enhance portfolio performance, identify refinancing opportunities, ensure efficient task management, and mitigate risk. With a commitment to disciplined execution, cutting-edge technology, and strategic growth, Planet combines operational excellence with high-touch service, financial stability, and a proven track record of success.