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29 August 2025 ยป themortgagepoint.com M E M B E R S H I P S S P O T L I G H T mortgages. They are selling the mort- gages they bought now and taking a loss. For mortgage rates to go lower like they did in the past, the Federal Reserve would have to inject liquidity into the market again. They said they are willing to do that but only if something drastic happens, and no one wants to see that occur. Current mortgage rates are con- sidered historically normal, not high. Prior rates were artificially low. Q: How should agents position themselves now to stay competitive given these projected changes? How is FORCE working to help agents make those changes? Hastings: REO listing agents need to become and stay both market literate and client procedure proficient. This can be achieved by being in community with others working in the same indus- try. We are better together. This is why the FORCE exists. Q: What new skill sets or certifications will be especially important for agents to have? Hastings: It is significant to explore the benefits and uses of AI. Experiment with the different ones, including Grok. The FORCE is coming out with new classes to help members. It is important to get involved in the FORCE and tell the leadership if there are classes need- ed that aren't being provided. All of us together can create something good that can make a big impact. Q: What are the keys to success for agents right now in this unpredictable market? Hastings: I can't help but think of com- munity. That is how I grew up in this in- dustry. Remain humble, teachable, and ask for what you need from those ahead of you. As a seasoned agent, be willing to help those coming up behind you. Q: How do you envision FORCE's role evolving as the real estate industry continues to shift? The FORCE will be on the cutting edge of the evolving REO landscape. There will be significant events coming as the market changes. We will address them through our regular webinars and other educational opportunities. I look forward to this as we address the up- coming REO puzzle together. Our best is yet to come. "The FORCE is coming out with new classes to help members. It is important to get involved in the FORCE and tell the leadership if there are classes needed that aren't being provided. All of us together can create something good that can make a big impact."