13
October 2025
October 2025 ยป
themortgagepoint.com
M O V E R S & S H A K E R S
be given the tools and support I need
to help Certainty reach another level,
both in the Mid-Atlantic region and
nationally."
Kempf will be based in the Washing-
ton D.C. Metro area and will focus on the
lender's mid-Atlantic region. He is also
deeply involved in a number of commu-
nity nonprofit ventures and donates a
percentage of each U.S. Department of
Veterans Affairs (VA) mortgage he closes
to several such organizations.
Certainty Home Lending is a
national mortgage lending company
that uses elite technology to empower
service-focused team members to de-
liver world-class customer experience.
The company prides itself on excellent
employee satisfaction ratings, a deep
portfolio of loan products, a best-in-
class technology and marketing suite
for originators and a commitment to
learning and meeting each client's
unique financial needs.
PEOPLE'S CREDIT UNION
NAMES JOHN BANKS
AS HEAD OF MORTGAGE
OPERATIONS AND RETAIL
LENDING
People's Credit Union
has named John
Banks as Head of
Mortgage Operations
and Retail Lending,
reporting to Tim
Jermain, Head of
Lending. In this expanded role, Banks
will be responsible for not only directing
and monitoring the Mortgage Opera-
tions and Originations departments, but
also the Direct Consumer Lending
Department.
"John's expertise in both operations
and lending, along with his strong lead-
ership skills, positions him well to take
on this expanded role," Tim Jermain
says. "With his oversight of strategic
direction, pipelines and workf lows, as
well as team performance and devel-
opment, I know these departments will
continue to grow and thrive, delivering
exceptional service to our members."
Banks spent the first 14 years of
his career at Bank of America. Prior to
joining People's, he was Retail Lending
Operations Manager at Chelsea Groton
Bank. He holds a B.S. in business
administration from Lebanon Valley
College of Pennsylvania and an M.S. in
management from Albertus Magnus
College.
