2 0 2 5 F I V E S T A R C O N F E R E N C E & E X P O
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mising compliance or customer service.
From automation strategies to data-driv-
en decision-making, a panel featuring
Rudy Casanova, President and CRO
with Global Strategic; Brian Flaherty,
CEO with Global Strategic Business
Process Solutions Inc.; Michael Merritt,
SVP, Head of Default and Customer
Care with BOK Financial; and LaQuan-
da Sain, EVP, Mortgage Servicing from
Rocket Mortgage shared their insights
into driving sustainable efficiency across
the mortgage servicing lifecycle.
Closing out a day of education, Five
Star Conference attendees took advan-
tage of a unique networking opportuni-
ty at The Five Star Block Party, an event
that took the festivities to the streets of
Dallas in front of the host hotel, fea-
turing a backdrop of the Dallas skyline
and lively entertainment. Lining the
block, the Restaurants on Lamar hosted
sponsored gatherings adjacent to the
Block Party, capping off an incredible
night of networking and exposure for all
in attendance.
13. Charles Tassell, State Director – OH
Rural Development, USDA, moderates
the "Seizing the Shift" panel at REIF.
14. Eric Delgado, Founder and CEO of
MCM Capital, moderates the "5 Essential
Strategies for SFR & BTR Success"
panel during REIF. 15. Paul Buodier
of Knowledge Real Estate Group/
Keller Williams Realty, moderates the
"Unlocking Hidden Profits" panel during
REIF. 16. Caroline Gim, REO Director
for Expert Real Estate & Investment,
moderates the "Creative Capital" panel
during REIF.
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