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MortgagePoint October 2025

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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2 0 2 5 F I V E S T A R C O N F E R E N C E & E X P O MortgagePoint ยป Your Trusted Source for Mortgage Banking and Servicing News 54 A ttendees of the annual Five Star Conference and Expo (FSC) reached the midpoint of the days-long event on Tuesday as they were welcomed into this year's Keys for Life luncheon. A long-time staple of the conference, the Keys for Life luncheon has long been home to some of Five Star's most endur- ing traditions, including the Lifetime Achievement Award and the celebration of wounded military veterans. This year's event opened with welcome remarks from Tara Smith, SVP, Guardian Asset Management, which served as Lead Sponsor for the KFL event. Smith then brought to the stage Five Star Chairman Emeritus Ed Del- gado, who delivered brief remarks on the state of the industry before bringing David Sheeler, President of Residential Servicing at Freedom Mortgage, for a fireside chat that delved deeper into the pair's predictions for where both the economy and the housing market will be headed in the months ahead. As Sheeler left the stage, this year's Lifetime Achievement Award recipient was announced as industry icon Patrick Coon, SVP of Default and Loss Mitigation at U.S. Bank. Coon built his career over four decades, spanning the consumer services and mortgage industries. He spent 20 years in the consumer services sector with roles at Ford, American Express, and Associates First Capital. In 1998, he joined Chase Mortgage, where he led all U.S. servicing operations. Over the next 27 years, Coon held leadership roles at Pacific USA Hold- ings, Select Portfolio Services, Cenlar, and Home Point Financial. In 2024, he joined U.S. Bank as SVP of Default and Loss Miti- gation, based in Irving, Texas. Coon earned his degree from St. John Fisher University. The audience was also treated to a cel- ebratory video featuring comments from some of Coon's friends and colleagues, including James Campbell, EVP, Round- Point Mortgage Servicing; Eric Kramp, SVP Business Development at Assurant; David Little, EVP Consumer and Busi- ness Banking Operations, U.S. Bank; and Douglas Whittemore, Chief Strategy & Growth Officer, Selene Finance. Coon then delivered thank-you remarks that shared lessons from his long career and expressed admiration and appreciation for both his work col- leagues and his family, several of whom were in attendance for the event. Next up, Delgado invited Cheryl Marchant, SVP of Default Services for Freedom Mortgage, which served as a Partner sponsor for KFL, and Casey Kinser, EVP of the Military Warriors Support Foundation (MWSF), to the stage. On behalf of Freedom, Marchant presented the MWSF with a donation of $25,000. The MWSF's mission is to The 2025 Five Star Conference & Expo KEYS FOR LIFE EVENT CELEBRATES LIFETIME ACHIEVEMENTS AND MILITARY VETERANS

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