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SPECIAL ADVERTORIAL SECTION PROPERTY PRESERVATION Cyprexx Services Nationwide coverage CYPREXX SERVICES, LLC CORPORATE DETAILS: Brandon, FL | 813.661.5800 | Cyprexx.com BUSINESS SCOPE: Cyprexx Services, LLC is a national Tampa, Florida Corporate Office Brandon, Florida Corporate Headquarters key personnel Brett Ory President Tony Maher Director, Business Development Jamey Redd Director, Preservation RJ Ory KEYS TO SUCCESS: Cyprexx has earned its reputation field services company providing default services to some of the largest financial institutions, servicers, GSEs, investors, and brokers in the marketplace. Cyprexx coordinates property preservation services, maintenance, full-scope repairs and rehabilitation services, inspections, and other default services such as vacant property registration nationally. as an industry leader because of the attention the company dedicates to quality and customer service. Cyprexx focuses on accountability, efficiency, and customer service by creating teams that specialize on a particular client and region. Cyprexx prides itself on employee retention; the average tenure for senior managers is eight years, and the average tenure for managers is four years. As a result, the Cyprexx management team possesses years of experience in migrating and improving the processes and procedures the company operates within today. A number of senior managers also bring with them experience in servicing management, having held high-level positions with major mortgage servicing shops and the GSEs. The experience and perspective of both internally grown and external servicing experience provides Cyprexx's senior management team with a wealth of insight into the default servicing arena. COMPANY HISTORY: Cyprexx entered the field services arena in 1991 when it began repairing properties for local brokers in the Florida market. By the mid-1990s, Cyprexx refocused its business model to exclusively manage and service REO properties. In 1998, Cyprexx was one of the first companies to implement a flat-fee pricing model. Cyprexx's preservation department continued to grow and expand its menu of services and by 2002 provided national preservation and maintenance coverage. Cyprexx's national repair program and national inspection program followed, allowing the company to offer a full suite of default services nationwide. Senior Manager, Repairs COMPETITIVE ADVANTAGE: The founders of Cyprexx Te Leone Senior Manager, Pre-Foreclosure/ Quality Assurance STAFFING: » Number of staff: 450 »Vendor/contractor network: 15,000 corpor ate profile BUSINESS LINES/SERVICES: » Property Preservation: Initial services and maintenance programs nationwide. » Repairs: Anything from full-scope repairs to improve the value of properties to small repair jobs, including habitability repairs for tenant-occupied properties. » Inspections: Occupancy, habitability, and property condition reports as well as custom inspection reports. PROPERTIES CURRENTLY SERVICED: 30,000 – 40,000 monthly 64 were homebuilders, which affords the organization a wealth of knowledge in construction and home maintenance. Cyprexx continues to utilize its own general contracting license in Florida, and that allows the company to manage jobs on the ground throughout the state. Cyprexx offers one of the most comprehensive REO repair programs in the country. Cyprexx's focus on quality is vital to its success. The company utilizes multiple tiers of quality assurance (QA) programs in order to ensure vendors are completing the work per Cyprexx's standards and clients' requirements. Those tiers include: » Coordinator Review – The assigned coordinator performs a quality review on each file. » Dedicated QA team – A separate quality assurance team reviews before and after photos prior to invoicing. » Field QA Representatives – Cyprexx employs field quality assurance representatives located in key markets around the country who perform physical inspections. » Blitz Strategy – Coordinators and members of the management team travel to strategic markets and perform property inspections. » Separation of Initial Services and Maintenance – Utilizing different vendors to perform initial services and maintenance adds an additional layer of QA as maintenance vendors are required to sign off that initial services were completed to satisfaction. 2012 STRATEGY: Cyprexx is fully prepared for business expansion opportunities with respect to future inventory spikes. The company has expanded by adding a new 40,000-square-foot facility, which provides significant room for growth. In addition, Cyprexx continues to streamline and improve its processes and proprietary technology platform to better position the company to manage assets for its client partners. CONTACT INFO: Tony Maher Director of Business Development 813.404.5966 tony.m@cyprexx.com