DS News - Digital Archives

June 2012

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

Issue link: http://digital.dsnews.com/i/183390

Contents of this Issue

Navigation

Page 68 of 115

» VISIT US ONLINE @ DSNEWS.COM SPECIAL ADVERTORIAL SECTION PROPERTY PRESERVATION Mortgage Contracting Services Nationwide coverage MORTGAGE CONTRACTING SERVICES, LLC CORPORATE DETAILS: 101 E. Kennedy Blvd., Suite 1900 | Tampa, FL 33602 | 813.387.1100 | MCS360.com BUSINESS SCOPE: For more than 25 years, some of Plano, TX Operations Center Tampa, FL Corporate Headquarters Operations Center key personnel Caroline Reaves Chief Executive Officer Mike Carroll Chief Financial Officer John Maxwell Chief Operations Officer Tod Phelps Chief Information Officer Chad Mosley Vice President STAFFING: » Number of employees: More than 450 » Vendor/contractor network: More than 600 companies with thousands of individual inspectors and contractors corpor ate profile BUSINESS LINES/SERVICES: » Property Inspection Services: Onsite interior and exterior inspections to report occupancy status and overall physical property condition. » Property Preservation Services: Preserving properties in a manner complying with municipal, investor, and regulatory guidelines by tasks such as securing, debris removal, regular lawn maintenance, and winterization. » REO Property Maintenance Services: REO property maintenance; preservation; and inspection services, initially and recurring, to ensure each property is secure, well maintained, and readily marketable to prospective buyers. PROPERTIES CURRENTLY SERVICED: More than 500,000 ACCOLADES/AWARDS: the largest banks and mortgage servicers in the industry have trusted Mortgage Contracting Services (MCS) to perform property inspections, property preservation, and REO property maintenance services in the United States and its outlying territories. » Celebrated 25th anniversary in 2011 » CEO Caroline Reaves recognized by The Dallas Business Journal as a 2012 Top Woman in Business » Recently received SSAE No. 16 certification » Growth to more than 450 employees in 2011 COMPANY HISTORY: MCS was founded in Tampa, 2012 STRATEGY: MCS' true goal year-over-year Florida, in 1986 as a local field service provider. Privately held, it grew into a full-service, nationwide field services provider to help protect and preserve our nation's communities. In 2007, the company opened a second operational site in Plano, Texas, and achieved true dualsite operations between Tampa and Plano. This includes data, facility, and workforce redundancies supporting the entire scope of services the company provides, both presale and REO. In the last five years alone, MCS has more than quadrupled its staff and is still growing. is to proactively protect and preserve our nation's communities on behalf of the company's clients. MCS will strive for continuous technological advancement to decrease client turn times while increasing compliance with regulatory guidelines as well as local codes and national regulations. CONTACT INFO: Caroline Reaves, CEO ContactUs@mcsnow.com 813.387.1100 COMPETITIVE ADVANTAGE: MCS' management team shares more than 400 combined years of experience in leading banks and mortgage servicing shops, providing them with the knowledge to proactively respond to and provide solutions for clients' needs in varying market cycles. That background gives them the foresight to deliver on clients' every need and maintain long-term client relationships. The company also maintains its own nationwide network of insured inspectors and contractors to improve workflow processes, mitigate risk, and minimize costs in the time-sensitive environment of default services. This proprietary network is a key component to MCS maintaining a flexible and scalable infrastructure that allows it to adapt to any client's evolving needs for service, volume, and reach. Additionally, providing complete dual-site data, facility, and workforce redundancies demonstrates MCS' commitment to its role in the disaster recovery plans of its clients and vendor network. KEYS TO SUCCESS: MCS responds with a sense of urgency to clients' needs and delivers expert counsel, resulting in the company's continuous growth and market retention. MCS strives to obtain excellence in technology, compliance, quality assurance, preparedness, communication, and service, and it continually reinvests in the enhancement of each of these components. The driving force of such efforts is MCS' belief that each party involved is integral to the preservation process while ensuring it has the tools and resources to be wellinformed and perform above standard levels. Leveraging sophisticated technology for a competitive advantage, MCS uses its proprietary platform to pioneer efficiencies for disseminating critical information between its clients and the field. From an internal perspective, MCS exudes a dedication of encouraging employees to achieve a balance between home, work, and philanthropy. "As our portfolio at Gateway Mortgage continues to grow, we needed an experienced partner to handle our field service needs, and that's what we got with MCS. The properties in our subservicing portfolio and those we service for ourselves are going to be backed by a quartercentury of preservation experience, not to mention robust technology to carry information between us and the field. Those things combined with the level of service we receive assure us that our reputation and our properties are secure and sound. We really found a partner in MCS that we can trust as an extension of ourselves." —Kevin Osuna VP of Default Services Gateway Mortgage Group serviced monthly 67

Articles in this issue

Links on this page

view archives of DS News - Digital Archives - June 2012