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» VISIT US ONLINE @ DSNEWS.COM SPECIAL ADVERTORIAL SECTION PROPERTY PRESERVATION Safeguard Properties SAFEGUARD PROPERTIES, LLC Nationwide coverage CORPORATE DETAILS: 7887 Safeguard Circle | Valley View, OH 44125 | 800.852.8306 | SafeguardProperties.com BUSINESS SCOPE: Safeguard Properties is the Valley View, Ohio Corporate Headquarters Mentor, Ohio Corporate Office key personnel Robert Klein Founder and Chairman Alan Jaffa CEO Greg Robinson CFO Mike Greenbaum VP, Operations Kathy Cogan AVP, Account Management STAFFING: » Number of employees: Approx. 1,000 » Vendor/contractor network: Approx. 10,000 corpor ate profile BUSINESS LINES/SERVICES: » » » » » » » » Property Inspections Property Preservation REO Preservation Hazard Claims Evictions Valuations Vacant Property Registration Title Services PROPERTIES CURRENTLY SERVICED: More than 1.5 million per month ACCOLADES/AWARDS: nation's largest privately held mortgage field services company and is solely focused on preserving and protecting its clients' default mortgage assets. The company is supported by a nationwide network of more than 10,000 contractors able to perform any requested superintendence, preservation, and maintenance functions in the United States, the Virgin Islands, and Puerto Rico. Safeguard is recognized for providing relevant, timely, and strategic information to its clients, vendors, and the industry as a whole. » Weatherhead 100 Award (1996 – 2011). Safeguard has been selected as a Weatherhead 100 award winner in each of the last 15 years. In 2010 and 2011, Safeguard received the organization's top award. The Weatherhead 100 was forged as a venue for encouraging the truest spirit of entrepreneurialism and rewarding those companies that serve as a beacon to all businesses in Northeast Ohio. » Crain's Cleveland Business News CFO of the Year (2010). Greg Robinson is Safeguard's CFO. » MBA's Technology Award (2011). Robert Klein, Safeguard's chairman and founder, and Brandon Kirkham, president of Compliance Connections, a division of Safeguard, were recognized for innovative technology solutions for the mortgage servicing industry. » Ernst & Young Entrepreneur of the Year® Award (2009). Robert Klein, Safeguard's chairman and founder, won this award in the northeast Ohio region in the category of professional services and asset management firms, and nationally in the servicing category. COMPANY HISTORY: Safeguard was founded in 1990 by Robert Klein and began as a regional property preservation company serving the Midwest. It has since grown into a national, full-service property preservation company. In 2010, Klein passed the torch to then-COO Alan Jaffa to succeed him as CEO. Klein assumed the role of founder and chairman, and remains a vital part of the industry today. COMPETITIVE ADVANTAGE: What sets Safeguard apart from other field services providers is the company's commitment to its motto; Customer Service = Resolution®. Safeguard demonstrates this motto across all service lines, and through expanded valueadded services like REOplus® and Utilityplus®. The company's newest initiative, the Safeguard Properties Institute, shows its commitment to industry education. This ever-growing series of instructional videos explores investor guidelines and industry best practices, providing viewers with a better understanding of how this complex industry works. Safeguard's Compliance ConnectionsTM technology platform further reflects the company's commitment to serve the industry to the best of its ability, bringing together servicers, code compliance officials, municipal leaders, and field services representatives to meet the needs of the company's clients and the communities in which we all live and work. KEYS TO SUCCESS: Safeguard's strong commitment to customer service is the ultimate key to its success. The company's clients know they can count on Safeguard to resolve their challenges, no matter what. Robert Klein founded Safeguard around the idea that every employee is ultimately part of the customer service team, no matter his or her role. This concept has remained at the forefront of the company's culture as Safeguard has grown from just a handful of employees to nearly 1,000 today. 2012 STRATEGY: Since Safeguard's inception, the company has developed and maintained a reputation as an innovative and nimble organization. Safeguard is recognized as a leader within the industry and an advocate for its clients. Safeguard's goal is to understand the needs of each client, minimize its risk and potential exposure, and never stop looking for new solutions to challenges. Safeguard holds itself to a higher standard and will not rest until the company has provided complete resolution to ensure client satisfaction. Safeguard has been providing field services to the nation's loan servicers for 22 years. As such, the company has continually led the industry in providing forward-thinking and strategic service offerings and operating models. Field services is Safeguard's only business, not a byproduct of other service offerings. Because of its focus, Safeguard has enjoyed a position of trendsetter in the industry and is often imitated, but rarely duplicated when it comes to the company's focus on quality and customer satisfaction. Safeguard's core competencies have been nurtured with its clients' focus in mind and an unrelenting effort to provide unique customer benefits. CONTACT INFO: Tod Burkert, VP, Business Development 800.852.8306 ext 1675 Tod.burkert@safeguardproperties.com 69