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IN THE NEWS Centier Bank Connects Customers and Employees to MortgageKeeper Centier Bank is working with MortgageKeeper Referral Services to connect the bank's customers and employees to vetted, local community resources that can assist with financial hardships. Current subscribers to MortgageKeeper's nationwide database connect their customers to more than 100,000 resources every month, giving them access to services like job training, utility payment assistance, food banks, and prescription drug subsidies. MortgageKeeper stresses that borrowers with access to such local resources have additional opportunities to cure default, benefiting the homeowner, servicer, and investor. "Centier Bank is excited to be the first bank in Indiana to feature this service," said Mike Schrage, president and CEO of Centier Bank. "As a community bank, our goal is to inform, educate, and empower our clients, as well as our employees, so that they make better financial decisions. We want to get the word out that help is available and it's free and convenient for everyone." Centier Bank's customer service representatives, bank employees, and bank customers will have Web-based access to MortgageKeeper's nationwide database of more than 7,000 nonprofit and government services. Centier is utilizing both the MKDesktop and MKDirect products from MortgageKeeper. MK applications allow the user to type in a ZIP code and choose from 20 service categories to find resources in their area. Centier's customer service reps can also create customized local assistance summaries to help customers reduce their living expenses or find help to get through temporary challenges. "This is the first time a subscriber has offered our services to their own employees, as well as to their customers," said Rochelle Nawrocki Gorey, president of MortgageKeeper. "With the MK platform, Centier has implemented a strategy that is customerfocused and solution-based. Centier has demonstrated their commitment to helping their customers and their employees find answers to financial hardships." MortgageKeeper's applications power more than 3,500 referrals a day in 160 markets throughout the United States. 80 Iowa Kentucky rank: 24 rank: 25 90+ Day Delinquency Rate Foreclosure Rate August 2013 1.4% Unemployment Rate 2.1% 4.9% 90+ Day Delinquency Rate 2.3% 2.8% 5.3% 2.4% 3.2% -7.5% Top County -3.2% -38.1% Harlan CounTy 90+ Day Delinquency Rate August 2013 Foreclosure Rate August 2013 5.5% 5.2% year ago 3.5% Foreclosure Rate 6.7% year ago 6.3% 5.5% year-over-year change -45.0% 1.2% Top County FranklIn CounTy 1.9% 8.3% year-over-year change -24.9% 90+ Day Delinquency Rate 8.4% year ago year-over-year change -9.3% Unemployment Rate 2.0% year ago 1.6% Foreclosure Rate August 2013 6.7% year-over-year change -12.9% -6.5% 0.2% Top Core-Based Statistical area Top Core-Based Statistical area BurlIngTon, Ia-Il MounT STerling, Ky 90+ Day Foreclosure Delinquency Rate Rate August 2013 90+ Day Delinquency Rate Foreclosure Rate August 2013 1.9% 3.7% 3.4% year ago 2.5% 4.3% 3.3% year-over-year change -23.0% 5.5% note: The 90+ day delinquecy rate is the percentage of outstanding mortgage loans that are seriously delinquent. The foreclosure rate is the percentage of outstanding mortgage loans currently in foreclosure. State rank is based on the August 2013 foreclosure rate. All figures are rounded to the nearest decimal. The unemployment rate reflects preliminary August 2013 figures released by the Bureau of Labor Statistics. All other data courtesy of LPS Data & Analytics. Kansas rank: 33 Foreclosure Rate August 2013 2.0% Unemployment Rate 1.3% 5.9% year ago 2.2% 6.3% year-over-year change -13.1% 90+ Day Delinquency Rate 4.4% year ago 2.0% 5.8% note: The 90+ day delinquecy rate is the percentage of outstanding mortgage loans that are seriously delinquent. The foreclosure rate is the percentage of outstanding mortgage loans currently in foreclosure. State rank is based on the August 2013 foreclosure rate. All figures are rounded to the nearest decimal. The unemployment rate reflects preliminary August 2013 figures released by the Bureau of Labor Statistics. All other data courtesy of LPS Data & Analytics. THE LEADER IN DEFAULT SERVICING NEWS year-over-year change -8.5% -32.9% 1.7% Top County Cowley CounTy 90+ Day Delinquency Rate August 2013 2.1% Foreclosure Rate 3.1% year ago 2.2% 2.2% year-over-year change -2.2% 41.4% Top Core-Based Statistical Area winfield, KS 90+ Day Delinquency Rate Foreclosure Rate August 2013 2.1% 3.1% year ago 2.2% 2.2% year-over-year change -2.2% 41.4% note: The 90+ day delinquecy rate is the percentage of outstanding mortgage loans that are seriously delinquent. The foreclosure rate is the percentage of outstanding mortgage loans currently in foreclosure. State rank is based on the August 2013 foreclosure rate. All figures are rounded to the nearest decimal. The unemployment rate reflects preliminary August 2013 figures released by the Bureau of Labor Statistics. All other data courtesy of LPS Data & Analytics. -30.7% Help shape the next issue of DS News. Drop us a line at Editor@DSNews.com.