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56 LENDER/SERVICER PROFILE CitiMortgage MEGA-SERVICER Sources: Citigroup (1/2014), Fitch Ratings (12/23/2013), Standard & Poor's (1/16/2014), Moody's Investors Service Take a look inside the numbers S T A T E S S E R V I C E D * KEY TECHNOLOGY Servicing: CMIlink (proprietary) Default Management: DRI and MAT to assess loss mitigation alternatives ORIGINATION SUMMARY » $58B new mortgage originations in 2013 » $8.3B new mortgage originations in Q4 2013 vs. $16.8B new originations in Q4 2012 VERBOSITY "Jane transformed the business, recruiting and developing top talent who helped the business deliver strong results and industry-leading efficiency ratios." –Michael Corbat (Citigroup CEO on naming Jane Fraser head of CitiMortgage) COMPANY VITALS Headquarters: O'Fallon, Missouri Phone: 800.248.4636 Online: CitiMortgage.com CitiMortgage, Inc., part of Citigroup, Inc., provides mortgages through retail, wholesale, corporate loan origination, and residential home avenues. The company operates in two segments: Citicorp and Citi Holdings. Consuming banking, consumer lending, and broker and asset managements are also a few of its business lines. Citi is in more than 160 countries and prides itself on providing the best-in-class products and services to customers. COMPANY'S LATEST January 15, 2014 Citi Announces Sale of Mortgage Servicing Rights for Loans with Unpaid Principal Balances of $10.3 Billion Citi announced it has signed a definitive agreement for the sale of mortgage servicing rights for approximately 64,000 Fannie Mae residential first mortgage loans. The mortgage servicing rights primarily reside in Citi Holdings and are tied to Fannie Mae loans with outstanding unpaid principal balances of approximately $10.3 billion. -Business Wire May 21, 2013 CitiMortgage, Inc., Announces Executive Changes CitiMortgage, Inc. announced that it has named Jane Fraser as the new head of the division. Fraser, who previously led Citigroup's private bank as CEO, replaces Sanjiv Das. Das will be leaving the bank to pursue other op- portunities. He will stay on for a few more months to assist with government- related mortgage issues. Mark Mason, a senior executive at Citi Holdings, will replace Fraser as head of the private banking division. -Bloomberg Businessweek SERVICER RATINGS Fitch Ratings: Residential Primary Servicer, Prime- RPS2+; Residential Master Servicer- RMS1 Moody's Investors Service: Primary Servicer, Prime- SQ2+; Primary Ser- vicer, Subprime- SQ2; Residential Master Servicer- SQ2+ Standard & Poor's: Residential Primary Servicer- AVERAGE; Residential Subprime Servicer- AVERAGE KEY PERSONNEL Jane Fraser CEO John C. Gerspach CFO SERVICING SUMMARY Portfolio Stats » Residential servicing portfolio: 2.5M loans; $359B (UPB) » Third-party mortgage servicing portfolio: $180B » MSRs: $2.72B (Q4 2013) Mortgage Servicing Rights Portfolio Growth Loan Count » September 2013: 2.5M » August 2012: 3.2M » Period change: -22% Unpaid Principal Balance (UPB) » September 2013: $359B » August 2012: $455B » Period change: -12% MSRs » 2013: $9.6B » 2012: $7.6B » Annual change: +26% Delinquency Stats » Total delinquency rate: 9.02% Loss Mitigation Stats » 68% of prime loans in loss mitigation are in modification; 20% of prime loans in loss mitigation are in a short sale. » 84% of subprime loans in loss mitigation are in modification; 3% of subprime loans in loss mitigation are in a short sale. REO Stats » Average days to market REO properties: 95 days California 15.43% North Carolina 7.69% Texas 7.35% Florida 6.11% Michigan 5.54%