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54 LENDER/SERVICER PROFILE Bank of America MEGA-SERVICER Sources: CitiMortgage and Citigroup (1/17/2013), Fitch Ratings (12/20/2012, 3/18/2011), Moody's Investors Service (12/18/2012), Standard & Poor's (10/17/2012) Take a look inside the numbers S T A T E S S E R V I C E D * KEY TECHNOLOGY Loan servicing system: IBM's iSeries LS RECOGNITION In June, Bank of America was named a 2013 Secretary of Defense Employer Support Freedom Award recipient, the highest recognition given to companies for support of their employees who serve in the U.S. National Guard and Reserve. Bank of America Merrill Lynch was recognized as a top affordable housing lender by Affordable Housing Finance magazine in March. ORIGINATION SUMMARY* » Total corporate home loan originations at the end of Q4 2013 were $13.5B. COMPANY VITALS Corporate Headquarters: Charlotte, North Carolina Division Headquarters: Calabasas, California Phone: 800.987.6361 Online: BankofAmerica.com/Mortgage Bank of America is one of the largest mortgaging service firms in the United States with approximately $2 trillion in assets and a net income in 2013 of $11.4 billion. Headquartered out of Calabasas, California, Bank of America's mortgage banking services are a part of its Consumer Real Estate Services group. COMPANY'S LATEST January 15, 2014 Bank of America's 4Q Profits Soar as Mortgage Losses Tumble Bank of America revealed surging fourth-quarter earnings on Wednesday that was fueled by fewer charges and less red ink in its mortgage business. Shares of the No. 2 U.S. bank by assets rallied about 3% in the wake of the stronger-than-expected results. BofA said it earned $3.44 billion last quarter, up from just $732 million the year before. On a per-share basis, the company logged a profit of 29 cents, compared with 3 cents the year before. Analysts had called for EPS of 26 cents. –Fox Business October 16, 2013 BofA Outpaces Other Banks in Mortgage Settlement Compliance Bank of America Corp. moved faster than Wells Fargo & Co., JPMorgan Chase & Co. and Citigroup Inc. in satisfying its obligations to assist troubled borrowers under last year's $25-billion national mortgage settlement, according to the agreement's monitor. The latest fully audited results credited Bank of America with 97% of its required $7.6 billion in consumer relief as of the end of last year, monitor Joseph A. Smith Jr. said. A report containing the findings was expected to be filed this morning with the U.S. District Court in Washington, D.C. –Los Angeles Times SERVICER RATINGS Fitch Ratings: Residential Primary Servicer RPS2- >> Residential Special Servicer RSS2- Moody's: Primary Servicer, Prime: SQ2- >> Primary Servicer, Subprime: SQ3+; Primary Servicer 2nd Liens: SQ2 >> Special Servicer: SQ3 S&P: Residential Loan Servicer: Average >> Subprime Loan Servicer: Aver- age >> Subordinate-Lien Servicer: Average >> Residential Special Loan Servicer: Average. KEY PERSONNEL Ron Sturzenegger Legacy Asset Servicing Executive Tony Meola Default Servicing Executive Staffing » Loss mitigation: Total Servicing staff of more than 36,000 » Offices in 33 domestic sites SERVICING SUMMARY* Portfolio Stats: » Residential servicing portfolio: 7.7M loans; $1.25T (UPB) Loan Count: » 2013: 7.7M » 2012: 9.7M » Annual Change: -21% Unpaid Principal Balance: » 2013: $1.25T » 2012: $1.7T » Annual Change: -26.5% Mortgage Servicing Rates: » 2013: $5.1B » 2012: $5.9B » Annual Change: -14% Delinquency Rates » Total Prime Delinquency Rates: 7.33% » 30-59 Days: 2.66% » 60-89 Days: 0.91% » 90+: 3.77% » Nonperforming loans, leases, foreclosed properties: $17.8B VERBOSITY "This weekend, as Americans pay tribute to those who have served and sacrificed for their country, we are honored to continue our support of veterans and their families through this unique home donation program. These donations help veterans like Sergeant Miller and his family build a strong foundation for their future, while improving communities across the country." - Ron Sturzenegger, Legacy Asset Servicing executive for Bank of America said in a statement. Texas, California, Florida, Georgia, Pennsylvania