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» VISIT US ONLINE @ DSNEWS.COM 67 LENDER/SERVICER PROFILE SunTrust Mortgage REGIONAL Sources: SunTrust (12/10/2013, 1/17/2014) ORIGINATION SUMMARY* » $14.1B loans originated » $11.8B loans purchased » $25.9 total production RECOGNITION » No. 3 in the 2013 J.D. Power U.S. Primary Mortgage Servicer Satisfaction Study KNOW THIS » SunTrust's Mortgage Banking Strategic Priorities: » Continue resolution of legacy mortgage » Simplify and focus on the business model » Reduce expenses » Originate high quality mortgages VERBOSITY "We closed the year with 25% core annual earnings growth and substantial efficiency ratio improvement. Our focus in 2014 will remain on meeting of our clients' needs, driving profitable growth, and further improving the efficiency of the Company." -William H. Rogers Jr., chairman and CEO of SunTrust Banks COMPANY VITALS Headquarters: Richmond, Virginia (SunTrust Banks in Atlanta, Georgia) Phone: 800.330.4684 Online: SunTrust.com SunTrust Mortgage is a $172B subsidiary of SunTrust Bank that services loans in 50 states. SunTrust ranks itself as the seventh largest residential mortgage lender and the sixth largest servicer of mortgage loans in the United States with 208 locations across the country. SunTrust reported a total of $171.9B in assets as of September 2013. The company provides comprehensive services to consumers through deposit, credit, trust and investment, mortgage banking, asset management, securities brokerage, and capital market services. SunTrust prides itself on being committed to "Lighting the Way to Financial Well-Being" for its clients. COMPANY'S LATEST October 10, 2013 SunTrust Settles Some Mortgage Claims with Regulators SunTrust Banks Inc (STI) agreed to pay nearly $1.2 billion to resolve inves- tigations from several U.S. authorities into its mortgage practices, the bank said on Thursday. SunTrust will pay $468 million in cash and $500 million in relief to consum- ers in order to resolve claims from the U.S. Department of Housing and Urban Development and the U.S. Department of Justice, the bank said. The claims relate to certain mortgage loans backed by the Federal Housing Administration that the bank made between January 2006 and March 2012, and to problems with its mortgage servicing practices. -Reuters January 15, 2014 Earnings Increase Expected for SunTrust Banks Wall Street is optimistic about SunTrust Banks, which is slated to report its fourth quarter results on Friday, January 17, 2014. Analysts project a profit of 70 cents a share, a rise from 65 cents per share a year ago. The consensus estimate is down from three months ago when it was 72 cents, but is unchanged over the past month. For the fiscal year, analysts are expecting earnings of $2.34 per share. A year after being $2.41 billion, analysts expect revenue to fall 16% year-over-year to $2.03 billion for the quarter. For the year, revenue is projected to come in at $8.17 billion. Revenue has declined in the past two quarters. In the third quarter, revenue declined 16% to $2.02 billion from the year earlier quarter. In the second quarter, the figure fell 9%. The decrease in profit in the third quarter broke a streak of two consecutive quarters of year-over-year profit increases. The 47% year-over-year profit decline in the third quarter can be compared with the increases in previous quarters; profit rose 37% in the second quarter and 41% in the first quarter. -Forbes/ Narrative Science KEY PERSONNEL Jerome T. Lienhard President and CEO Steve Shriner SVP and CFO Mike Zarro EVP and Mortgage Operations Staffing Mortgage Employees: 4,119 Correspondents: 685 SERVICING SUMMARY* Portfolio Stats » Residential Servicing Portfolio: $139.7B (as of September 30, 2013) Portfolio Growth Unpaid Principal Balance (UPB) » 2013: $139.7B (as of September 30, 2013) » 2012: $145B » Period Change: -4% VERBOSITY "We will be able to take $50 million a quarter out" of SunTrust's expenses, and saving on real estate costs is part of that goal, SunTrust CFO Aleem Gillani said. Headquarters: Richmond, Virgina HEADQUARTERS