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72 COMPANY HISTORY In 2003, RES.NET became a wholly owned subsidiary of US Real Estate Services and a leader in today's real estate technology. RES.NET serves more than 200,000 real estate professionals by offering an all-encompassing servicer technology suite, including REO, short sale, and valuation enterprise applications for servicers, investors, hedge funds, and asset management companies. SOLUTION PLATFORM: CUSTOMIZABLE WORKFLOW Clients initially receive a base-level product that meets all current needs, with the ability to easily add new processes in the future. Custom workflow allows users to add new tasks and fields at their discretion with no development required. » No custom development required » Set up and activated in hours, not months » Define workflow tasks, reminders, and docu- mentation based upon your process » Add new fields to capture data on which your organization relies » Link custom tasks and fields to create a completely customized workflow » APPROVAL ENGINE With an automated decision-making process defined by the end user, RES.NET's approval engine includes more oversight than any one user or business will ever require. » Use the Approval-Request Escalation matrix for requesting and approving listing terms, listing price changes, counteroffers, and HUDs. » Approval-level privileges can be configured to vary based on FMV or property grade. » Four different approval request types ensure consistency throughout the transaction. » Provides a clear audit trail for each approval request. REPORTING Track and compare data from numerous sources to generate reports that can be shared in multiple formats. » User Interface Level – Custom Report Builder: 350 available query fields, with export capability to Excel or PDF format » User Interface Level – 16 Standard Reports » Data Base Level – ODS (Operational Data Store) » Data Base Level – Custom Reports Delivery ROBUST ADMINISTRATION A user-driven organizational structure ensures your processes remain scalable without the need to rely on RES.NET development. » Set up new portfolios » Manage granular user privileges » Edit workflows, roles, and escalation rule sets on a portfolio level » Set up custom task templates specific to your process and documentation require- ments EFFICIENT DOCUMENT GATHERING » RES.NET provides specific portals for each user type. From there, all users can con- nect, share, and store documents within the system. » Short sale package can be compiled/ completed by either agent or homeowner via short sale request task. » Homeowner financials are collected via tasking. » All documentation is stored in an easy-to- use document library. OFFER MANAGEMENT Notification emails ensure all offers can be viewed and worked on in real time, no matter where you are, with RES.NET's mobile opti- mized offer management tools. » Offer can be entered by either buyer's agent or listing agent, ensuring asset owner is presented with all offers. » Negotiator can electronically reject, counter, request highest and best, and/or escalate the offer for approval. EXPENSE MANAGEMENT A complete expense processing system keeps users organized and ensures every dollar spent on the property or portfolio level is accounted for. » Vendors required to submit expense data and images to the client for approval. » Expenses processed systemically through transparent approval process within the system. » Expenses can be exported to any account- ing platform or to report format. INTEGRATED MESSAGE CENTER Increase efficiency and transparency by con- necting to and messaging all parties around every transaction. » Tracks communication between your organi- zation and outside parties. » Eliminates the need for external applications for property-specific email and comments. » All messages are related to the property for ease of audit. Key Features: In today's regulatory environ- ment, it is vital to remain compliant with not only current CFPB rules, but also any new regulations or alterations the future may hold. RES.NET's custom workflow, approval engine, and reporting capabilities provide servicers with the tools to augment their business prac- tices and remain compliant at all times. RES.NET 25520 COMMERCENTRE DRIVE, FLOOR 1, LAKE FOREST, CALIFORNIA 92630 » 800.760.7036 RES.NET LENDERS & SERVICERS OUTSOURCERS AGENTS & BROKERS ATTORNEYS SPECIAL ADVERTORIAL SECTION