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4 This Month FROM OUR DESK . . . . . . . . . . . . . . . . . . . . . 2 DS JOURNAL U.S. Attorneys Preparing Civil Suit Against Former Countrywide CEO, Man Sentenced to 35 Years for 'Foreclosure Rescue' Fraud, Report: 204,000 Private Sector Jobs Added in August, Housing in U.S. Not Set Up to Handle Aging Population . . . . . . . . . . . 7 MOVERS & SHAKERS . . . . . . . . . . . . . . . .34 STATE OF AFFAIRS e State of Affairs section provides impactful local market information at your fingertips . . . . . . . . . . . . . . . . . . . . .77 MARKET PULSE A NEW WORLD, A NEW OPPORTUNITY Problematic as they may be to servicers, the new wave of regulations put in place in the wake of the financial crisis creates an opportunity for field service providers to expand their range of services. By Chad Mosley . . . . . . . . . . . . . . . . . . . .62 INDUSTRY INSIGHT A DAY IN COURT: BUILDING A WATERTIGHT DEFENSE BEFORE YOU NEED IT In foreclosure lawsuits, it's not enough just to have followed the rules. ere must be evidence that the rules were followed. Effective management of the printing, mailing, delivery, and return- to-sender process can be the difference between victory and defeat. By Rod Walz . . . . . . . . . . . . . . . . . . . . . . .68 DATA & RESEARCH EDUCATING EMPLOYEES IN A DYNAMIC INDUSTRY Field services companies must provide on-demand learning to keep up with changes in regulations and guidelines. By John Gonos . . . . . . . . . . . . . . . . . . . . .72 Contributors RYAN SCHUETTE, a Washington D.C. based writer and cartoonist, retains several years of experience as a reporter, freelancer, and public policy analyst. He lived for 10 months in Uganda, where he freelanced for two news publications, investigating prison reform, exposing cases involving sexual assault, and covering the International Monetary Fund's 2009 "Changes" conference in Tanzania. He currently serves as a contributor DS News and DSNews.com. He received his bachelor's degree from the University of North Texas and studied briefly at the University of Oxford. CHAD MOSLEY is senior vice president for Mortgage Contracting Services LLC (MCS), a nationwide provider of property preservation, inspections and REO property maintenance to the financial services industry. Mosley is responsible for oversight of new business development efforts, industry relations initiatives and corporate expansion. With more than twelve years in the industry, Mosley has experience managing all sides of the mortgage process from originations to the disposition of REO properties. ROD WALZ is the founder of the Walz Group and a visionary who, over the past 38 years, has pioneered multiple award-winning enterprise software solutions and services. His innovations have significantly improved processes and reduced the operational costs of educational, corporate and government entities in the United States. As the multi- patent holder who transformed Certified Mail automation, as well as a trail-blazer in the field of compliance technology, Rod's ideas were revolutionizing office workflow as early as the 1970s. JOHN GONOS is Director of Training at Safeguard Properties. He is responsible for all training initiatives for new and existing employees, including all production and operational training and supervisory and leadership development. Gonos has held several training and development leadership positions at regional and national retailers including OfficeMax, where he held the position of director of training and development. He has led award winning teams in the creation, development and delivery of innovative training initiatives that expanded the traditional bounds of training. Join the Conversation Do you have a suggestion, story idea, or feedback you'd like to share with DS News readers? Help shape our next issue and e-mail Editor@DSNews.com. O C T O B E R 2 0 1 4 C o n t e n t s D S N E W S . C O M 60 8 68 72 62 In the wake of the financial crisis, six banks are paying nearly $65 billion in recent landmark settlements to the federal government, trying to put the past behind them. But are the motivations behind government's actions pure and are the settlements really in the best interest of the American consumer? By Ryan Schuette Page 58

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