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64 Property Preservation Guide SPECIAL ADVERTORIAL SECTION KEY PERSONNEL Rob Cooper Managing Director Terry Sadowski Chief Marketing Officer Paul Carlson Chief Operating Officer Staffing » Number of employees: Approx. 400 (AFAS), 17,500 (Assurant) GEOGRAPHICAL SCOPE Nationwide coverage. WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED: » Assurant was named to the 2014 list of American's 50 Most Trustworthy Financial Companies published by Forbes magazine. » Austin Business Journal's Healthiest Employers of Central Texas (2010–2013) » InformationWeek 500, an annual listing of the nation's most innovative users of business technology, recognized FASconnect in its first year with a company ranking of 174 (2011). » Progress in Lending Association's Innovations Award Winner (2010). CORPORATE DETAILS: 101 W. Louis Henna Blvd., #400, Austin, TX 78728 | 800.468.1743 | fieldassets.com COMPANY DESCRIPTION: Assurant Field Asset Services (AFAS) is a premier field service provider, offering inspections, property preservation, support services, and repair solutions to mortgage lenders, servicers, and other firms. AFAS provides solutions that reduce exposure to risk and preserve the value of homes for clients while helping maintain healthy, stable neighborhoods in communities nationwide. COMPANY HISTORY: Founded in 1994, FAS was one of the first field service companies to offer nationwide coverage. In 2013, Assurant Specialty Property acquired FAS to create Assurant Field Asset Services. AFAS' headquarters are centrally located in Austin, Texas. A legacy of risk management through technology solutions and service excellence will continue to set AFAS part. REGULATORY COMPLIANCE: AFAS employs a director of regulatory compliance who works with the Assurant Government Relations and Legal Departments to keep abreast of regulatory and legislative changes that impact the AFAS lines of business. Through government relations, AFAS also works with government agencies and departments for input into rulemaking in the regulatory change process. Internally, AFAS maintains a centralized change management process to insure regulatory and legislative changes are implemented properly into our processes and procedures. KEY FEATURES/BENEFITS: Assurant Field Asset Services utilizes data, technology, and service excellence to change the way field services are delivered. Dedication to continuous improvement and innovative solutions are cornerstones of the company's success. AFAS was the first field service provider to launch third-party certification with mobile technology in 2009. The company's most recent industry first was the launch of its smart mobile survey solutions—a technology that allows clients flexibility and speed in capturing certified field data for an asset or a group of assets. This AFAS solution is versatile and has been successfully deployed to capture data for clients after natural disasters, code violations, and hazard claims. By leading the industry through forward-thinking strategies, AFAS provides its clients with advanced solutions. The company is committed to delivering the highest quality service every day for every customer, every vendor, and for every employee. WHAT SETS YOU APART FROM YOUR COMPETITORS: Assurant Field Asset Services is a field service provider uniquely positioned to align with its clients' goals of lowering risks. Parent company Assurant, a Fortune 500 company, has a long history of partnerships with industry leaders in mortgage servicing by providing specialized insurance products and risk management expertise. AFAS, as part of Assurant, reinforces the principle that protecting and preserving assets will reduce exposure to risk for its clients. Assurant Field Asset Services manages exposure to risk by implementing proactive measures at every stage of the asset lifecycle, from first notice of default through REO disposition. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS: AFAS is a proactive strategic partner to our clients. Our teams are dedicated to providing service excellence and innovative solutions with every experience in which they engage. WHAT ARE THE KEYS TO YOUR SUCCESS?: AFAS' core purpose is to make a difference. We want to make a difference with our customers, with our employees, with our shareholders, and with our vendors. BUSINESS LINES, SERVICES, AND PRODUCTS: » Inspections: occupancy, compliance, loss draft, bankruptcy, damage, QC, and investor. » Pre-Foreclosure: property registration, initial services, recurring maintenance, lock-out support, and specializing in GSE and FHA. » Post-Foreclosure: property registration, recurring maintenance, repair, rehab, utilities management, code compliance management, HOA management, deed-in-lieu, cash for keys, eviction support, and specializing in GSE and FHA. » Support Solutions: property registration, HOA management, compliance, and utilities management » Investor: rehab, repairs and maintenance, preventa- tive, turns, and support services. ASSURANT FIELD ASSET SERVICES