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» VISIT US ONLINE @ DSNEWS.COM 67 Property Preservation Guide SPECIAL ADVERTORIAL SECTION MORTGAGE CONTRACTING SERVICES CORPORATE DETAILS: 6504 International Pkwy., Suite 1500, Plano, TX 75093 | 813.387.1100 | MCS360.com BUSINESS SCOPE: For almost 30 years, some of the largest and most respected banks and mortgage servicers in the industry have trusted Mortgage Contracting Services (MCS) to perform property inspections, property preservation, and REO property maintenance services in the United States and its outlying territories. MCS has also expanded its suite of products to include origination and default appraisals, BPOs and other valuation-related products. COMPANY HISTORY: MCS was founded in Tampa, Florida, in 1986 as a local field services provider. Privately held, it grew into a full-service, nationwide field services provider to help protect and preserve our nation's communities. In 2007, the company opened a second operational site in Plano, Texas, and achieved true dual-site operations between Tampa and Plano. MCS' third operational site was opened in Ruston, Louisiana, in 2012. These three sites include data, facility, and workforce redundancies, supporting the entire scope of services the company provides both pre-sale and REO. In the last five years alone, MCS has more than quadrupled its staff and is still growing. In 2014, MCS acquired the Collateral Solutions and Field Services units from CoreLogic. The acquisition expanded the MCS suite of mortgage services to include valuation products in both the default and loan origination sectors and also represented a significant expansion of its already strong representation in the property preservation industry. COMPETITIVE ADVANTAGE: MCS' management team shares more than 500 combined years of experience in leading banks and mortgage servicing shops, providing their clients with the knowledge to proactively respond to and provide solutions in varying market cycles. That background gives them the foresight to deliver on their clients' every need and maintain long-term client relationships. The company also maintains its own nationwide network of insured inspectors and contractors to provide services in every U.S. ZIP code. This proprietary network is a key component to MCS maintaining a flexible and scalable infrastructure that allows it to adapt to any client's evolving needs for service, volume, and reach. Additionally, providing complete dual-site data, facility, and workforce redundancies demonstrates MCS' commitment to its role in the disaster recovery plans of its clients and vendor network. ACCOLADES/AWARDS: » Celebrated 25th anniversary in 2011. » Added third operational site in Ruston, Louisiana. » Recently acquired CoreLogic's Field Services and Collateral Solutions units. COMPANY LOCATIONS » Plano, TX – Corporate headquarters » Tampa, FL – Operations center » Ruston, LA – Operations center » Sandy, UT – Operations center KEYS TO SUCCESS: MCS responds with a sense of urgency to clients' needs and delivers expert counsel, resulting in the company's continuous growth and market retention. MCS strives to obtain excellence in technology, compliance, quality assurance, preparedness, communication, and service, and it continually reinvests in the enhancement of each of these components. The driving force of such efforts is MCS' belief that each party involved is integral to the preservation process while ensuring they have the tools and resources to be well-informed and perform above standard levels. Leveraging sophisticated technology for a competitive advantage, MCS uses its proprietary platform, MCS360, to pioneer efficiencies for disseminating critical information between its clients and the field. From an internal perspective, MCS exudes a dedication of encouraging employees to achieve a balance between home, work, and philanthropy. STRATEGY FOR 2015: The field services industry is experiencing unprecedented transformation and has entered "a new era" with a focus on quality, regulatory oversight, technology advancements, data security, and municipal involvement. To remain a market leader in a transforming industry, MCS focused on several strategic alignment initiatives in 2014 which will be visible to the industry in 2015. MCS' dedication and commitment to quality assurance by utilizing quality control functions and by providing additional hands-on training to MCS' vendor network allows MCS to protect and preserve its clients' properties in markets across the nation. In addition, MCS will continue to strive for technological advancements to increase quality and ensure compliance with investor, insurer, and regulatory guidelines. Lastly, MCS' continual goal year-over-year is to proactively protect and preserve the nation's communities as the company helps shape and lead the industry. KEY PERSONNEL Caroline Reaves Chief Executive Officer John Maxwell Chief Operations Officer Chad Mosley Senior Vice President Marc Hinkle Senior Vice President Bart Vincent Chief Financial Officer Staffing » Number of employees: 650+ » Vendor/contractor network: 500+ companies with thousands of individual inspectors and contractors, as well as thousands of real estate brokers and licensed appraisers. BUSINESS LINES/SERVICES: » Property inspection services » Property preservation services » Appraisals and BPOs » Other valuation-related products » REO property maintenance services » Property registration services » HOA and utility services » Steel door and window security services » Wireless, motion-activated security alarms