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72 Asset Management Guide SPECIAL ADVERTORIAL SECTION KEY PERSONNEL John Fontana Managing Partner Annalisa Xioutas Managing Partner BUSINESS LINES/SERVICES/ PRODUCTS » Special portfolios » Comprehensive management services at acquisition » Our in-house legal team provides oversight of regulatory compliance as directly related to asset protection, tenant rights, litigation, HOA/Condo Association compliance, etc., and works with retained counsel to ensure delivery of marketable assets. » Asset Management – The REOMS team provides proactive, high- touch services at every level, including municipal compliance, mitigation of accruing fines or code violations, and lender- placed insurance claim filing and processing. » Contractor Management – We work closely with contractors and rehab teams to ensure competitive, high-quality results for maintenance and full repairs to guarantee a marketable property. » Partner Management – We manage agents/brokers throughout the process and create accountable timelines for all tasks, effectively reducing overall hold time. CORPORATE DETAILS: 234 Elm St. Suite 105-B, Monroe, CT. 06468 | 203.929.1621 | reoms1.com and realtytrustus.com Headquartered in Connecticut, with regional offices in Florida and field offices across the United States| COMPANY DESCRIPTION AND/OR BRIEF COMPANY HISTORY: Real Estate Owned Management Services, Inc. (REOMS) began 25 years ago as a real estate and construction consulting firm, advising major lending institutions on their high-value, bank-owned assets. The value of these services quickly became apparent, and in response to client demand, REOMS expanded their scope of work to include full asset management from acquisition to disposition. Today, we offer the most comprehensive REO management service suite in the industry. REOMS seeks to ensure that their clientele is well- protected and fully informed throughout every stage of the ownership/management process. To achieve this goal, REOMS has implemented proprietary, state-of- the-art technology including vendor and client portals, to provide real-time information. REOMS PRE-REO SERVICES INCLUDE: » Property preservation » Vacant property registration » HOA and code compliance mitigation » Deed in lieu negotiations » Short Sale Oversight REOMS POST-SALE SERVICES INCLUDE: » Oversight of eviction services » Local legal counsel » Post-foreclosure sale management » Compliance with federal, state and local guidelines (including but not limited to Protecting Tenants at Foreclosure Act (PTFA) and Service-members Civil Relief Act (SCRA) To provide accurate property valuations, REOMS reviews sales comparisons, oversees local appraisal companies, and evaluates real estate brokerage information. To manage property maintenance and renovation, REOMS obtains repair and improvement estimates, ensures proper licensing and insurance requirements are met, and manages vendors on approved work orders to ensure quality and completeness. REOMS full-service legal department reviews all purchase contracts and manages offer negotiations between clients and interested buyers. It also provides assistance with bankruptcy and other litigated matters. REOMS maintains strong relationships with local and regional attorneys, closing agents, and escrow companies to ensure timely closings. REOMS completes post-closing analyses of values, costs, and reduction of reserves to the investor pool. REOMS maintains the reputation of trusted counsel from before the opportunity arises to after the property has been divested. REOMS is your long-term, dedicated on-site partner and advisor. DELIVERY PLATFORM Scalable, secure, proprietary software featuring real- time property status, third party application interface, invoicing and more. KEY BENEFITS » Real-time property information, management status, and transaction updates » Client portal provides 24/7 access to all activities and events related to portfolio » Access to property-level detail USER STATS REOMS has serviced more than 27,000 unique properties to date, and currently manages over $180 million in client assets. WHAT SETS YOU APART FROM YOUR COMPETITORS? REOMS offers specialized services on specialized portfolios. Our 25 years of experience has afforded us the ability to successfully handle challenges. We meet with our clients one-on-one and in person, to provide results and updates as needed; when they need highly trained specialists with skills that extend beyond traditional default services, they call us. We combine a hands-on approach with web based technology, bringing a personalized solution to a highly complex default resolution strategy. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS? REOMS provides clients with hands-on experience and market knowledge. We are a leader in bank-owned asset management. INDUSTRY AWARDS » Winner of Best Whole House Renovation Award » American Express Open - 50 Fastest Growing Minority Owned Businesses REAL ESTATE OWNED MANAGEMENT SERVICES A REALTY TRUST ADVISORS COMPANY