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54 Default Title Directory SPECIAL ADVERTORIAL SECTION Prism Title & Closing Services, Ltd. KEY PERSONNEL David E. Gerner President Jane Schulte Chief Operating Officer Karen McDonald Director of Operations Angi Schuerman Business Relationship Manager Jenna Bryan Title Attorney Staffing » Number of company employees: 35 GEOGRAPHICAL SCOPE: Regional In-house footprint since 2005: Kentucky, Ohio, Indiana, Michigan, and Minnesota. Nationwide since 2009. MEMBERSHIPS: Mortgage Bankers Association; American Land Title Association CONTACT INFORMATION: Angi Schuerman, Business Relationship Manager Angi.Schuerman@PRISMclosings.com 859.344.2822 CORPORATE DETAILS: 809 Wright's Summit Parkway, Suite 200 | Fort Wright, Kentucky 41011 859.344.2822 | PRISMClosings.com PROFILE: PRISM is a national title company specializing in REO title and closing services. In the last nine years, PRISM has successfully closed more than 17,500 REO transactions which include properties in the states of Ohio, Kentucky, Indiana, Michigan, and Minnesota. By automating and perfecting title and closing processes, PRISM has not only become the pre-eminent title agency in these five states, but is also recognized as an industry leader and a model for title agencies in other parts of the country. PRISM also covers the remainder of the United States through a completely vetted and audited network of partners. This provides our clients not only with our expertise in closing REO transactions, but also our management oversight using our proven systems and techniques and strict compliance standards. Throughout the entire transaction, PRISM is the only point of contact. HISTORY: In 2005, the management team that formed PRISM had a vision to improve title and closing services. We envisioned providing accountability and clear communication, free from hoops and obstacles. We built our foundation on passion, honesty, integrity, kindness, encouragement, talent, respect, accountability, and a positive outlook. Since that time, PRISM has been perfecting the REO title and closing process, resulting in a finely-tuned machine. We have streamlined communications, pioneered full accountability, and shed new light on title and closing services in the real estate industry. The PRISM philosophy dictates that all employees accept responsibility, correct errors, and implement new safeguards to prevent recurrence. The buck is passed to no one – the buck stops with PRISM. We promise satisfaction or we promise to make it right. COMPETITIVE ADVANTAGE: PRISM provides "Clarity In Closing" which means that we offer clear and transparent communication. We strive to be accessible and proactive in our communication from title clearing through post-closing. This is what keeps our clients happy and makes their experience with PRISM seamless. The majority of the PRISM staff has been with the company since its inception and is trained to provide top-notch customer service. We are purely focused on the success of our clients. REGULATORY COMPLIANCE: PRISM Title & Closing Services is compliant with the industry's "Best Practices" that have been established by the American Land Title Association (ALTA). ALTA created "Best Practices" to assist its members with protecting lenders and consumers, while ensuring a positive and compliant real estate settlement experience. It is our intention to provide each and every consumer, bank, non-bank, mortgage lender and/or servicer with our Agency's "Best Practices" which guarantee quality of service. We conduct ongoing employee training to continue to meet or exceed legal and market requirements in addition to undergoing rigorous annual audits from our underwriters. BUSINESS SCOPE: PRISM offers full service to the default industry including REO Title & Closing Services, Short Sales, Deed In Lieu of Foreclosure, Title Curative, Judicial Reports and Document Preparation. PRISM also offers residential/commercial escrow services and as part of the GernerLaw Family of Companies we are surrounded by 14 Attorneys that provide service excellence and expertise in all areas of the real estate and default industry nationwide. CORE IDEAS: » It's our policy to warmly embrace clients and their needs. We are open to any new idea that initiates a "best practice." » It's our policy to be aggressive and technologically advanced. We constantly refine processes to handle Residential and Commercial REO title and closing services quickly and effectively. » It's our policy to be fast, agile and able to prioritize and eliminate roadblocks in the face of tight deadlines. We are innovators, everyday pushing to set the industry bar higher. » It's our policy to conduct business with respect for everyone at all times…even in disrespectful and difficult situations. We are purely focused on the success of our clients. » It's our policy to possess enormous energy, make decisions quickly and forge ahead with excitement. We are fully committed to providing Clarity in Closing. States Serviced Fort Wright, Kentucky Corporate Headquarters