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54 TECHNOLOGY IS THE FUTURE OF PROPERTY PRESERVATION Jaffa and Safeguard know that the way property preservation services are provided for the next 25 years will be quite different from the way they were provided 25 years ago. However, one constant that's been there for Safeguard since Klein hired the first IT specialist early in the company's history is the need for state-of-the-art technology. "Everybody wants more information faster, quicker, and more comprehensibly," says Robinson. "So the major investments Alan has made in technology will help us fulfill that mission for our clients." Improvements under Jaffa's leadership so far have included moving a majority of the IT functions in-house from outside vendors. e company's IT department now numbers nearly 260 people, including 10 who are dedicated entirely to IT security. Much of the demand on IT is to help Safeguard control its stringent compliance requirements that are essential to protect its client's properties. In the distant past, "I figured as long as I was there, people would still come to me. So I moved out of Safeguard to give Alan leg room to run the company as his own." –Robert Klein 2010 » Alan Jaffa Named CEO as Robert Klein takes on role as Chairman of the Board » 565 employees » 10,272,550 inspections 2012 » Acquisition of the field services division of a major financial mortgage services company » 300+ million photos » 12,826,000 inspections » Brooklyn Heights, Ohio office reopens 2013 » MapAlert launched providing geo-location technology » Safeguard's vendors go mobile with INSPI Mobile, Photo Direct, INSPI QC Robert Klein ran Safeguard Properties for the first 20 years of its existence.

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