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52 Property Valuations Index SPECIAL ADVERTORIAL SECTION FIVE BROTHERS KEY PERSONNEL Joe Bada CEO/President Nickalene Badalamenti- Kalas Chief Business Officer Angela Badalamenti-Miller Chief Client Relations Tom Kalas Chief Legal Counsel and Compliance Joseph Miller Chief Operating Officer STAFFING » Employees: More than 700 » Field Services Team: 6,000+ GEOGRAPHICAL SCOPE AND COVERAGE AREA » Operates in all 50 states, as well as Canada, Puerto Rico, and US Virgin Islands BUSINESS LINES/SERVICES Nationwide Field Services » Property Preservation » Inspections » Property Registration » Hazard Claims Management » Valuations – BPOs and Appraisals Specialized Support Services » REO Management and Asset Disposition » Municipal Code Compliance » Document Delivery Solution » Utility Management Solutions Advanced Technology » Workflow Management System (FiveOnline) » Loss Mitigation (MOTZ) » HUD Claims Processing (ClaimSys) CORPORATE DETAILS: 12220 East 13 Mile Road, Warren, MI 48093; 14156 East 11 Mile Road, Warren, MI 48089; 14200 East 11 Mile Road, Warren, MI 48089; 14300 East 11 Mile Road, Warren, MI 48089 | 855.552.8020 or 586.772.7600 | info@fiveonline.com | fivebrms.com COMPANY DESCRIPTION: Five Brothers provides regulatory- compliant default management solutions that help mortgage servicers nationwide save time, eliminate errors, and increase efficiency. Proven field services, experience-based partnering, advanced technology, and knowledgeable customer service professionals empower our clients to maximize asset preservation while reducing costs, streamlining operations, and optimizing borrower relationships. COMPANY HISTORY: Founded in 1967, Five Brothers has grown from a small local company into a major international firm. Five Brothers has become a recognized leader in the design and delivery of innovative, regulatory-compliant default management solutions. From property preservation, inspec- tion, property registration, hazard claims management, valu- ation and REO management and asset disposition services, to specialized support services and advanced mortgage technology solutions that streamline and simplify default management processes, Five Brothers has consistently demonstrated the ability to meet the specialized needs of resi- dential mortgage servicers. In 1995, Five Brothers developed the industry's first Web-based workflow management system, FiveOnline ® , which today serves as a portal to a large array of advanced technology solutions for default mortgage servicers. REGULATORY COMPLIANCE: Five Brothers compliance process is an extension of its quality control process. As with all quality control measures, assured compliance starts with clear, unequivocal standards directly linked to required actions and performance metrics. Five Brothers demonstrates formal compliance processes and procedures covering every service category as well as each service event. Technology plays a major role in navigating the increasingly complex web of federal, state, local, and investor/insurer default property regulations. In a time of rapid-fire regulatory change, Five Brothers' successful adaptation involves a range of complementary solutions, each compliance-optimized for a specific default servicing requirement or task. KEY FEATURES/BENEFITS: Five Brothers differentiates itself through: Advanced Technology: Driven by ongoing technical innovation, Five Brothers has emerged as a one-stop source for turnkey default management solutions that help default mortgage servicers succeed in a rapidly evolving and highly competitive business environment. FiveOnline, the company's Web-based workflow management system, remains the industry benchmark for convenient, secure 24/7 online access to all inspection and property preservation information, as well as fast and efficient ordering, tracking, and management of asset preservation services. Collaborative Partnership: A culture of hands-on partnering enables Five Brothers to deliver regulatory-compliant default management solutions strategically aligned to each client's business needs and operating goals. A nationwide team of experienced contractors, inspectors, and brokers enjoys a well-earned reputation for completing client orders accurately, on time, and within budget. In addition, Five Brothers' results-driven customer service personnel, like their field service counterparts, provide the individual attention that defines the Five Brothers service experience. WHAT SETS YOU APART FROM YOUR COMPETITORS?: Timely, accurate property valuations mean faster asset disposition and higher returns. Five Brothers responds with valuation options that are flexible, scalable and cost-effective. Our valuation solutions combine advanced technology and field-proven professional know-how to deliver the accurate, decision-critical information. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS?: Unlike standard BPOs, Five Brothers BPOs are subject to cross-checking analyses through application of Automated Valuation Model (AVM) technology, which accurately incorporates key local market acivity indicators. Our AVM technology enables a more reliable and effective decision- making process, particularly in rapidly appreciating or declining real estate markets. WHAT ARE THE KEYS TO YOUR SUCCESS?: Multifaceted, fully integrated solutions are the key to ongoing Five Brothers success. Our clients are able to draw on a full array of pre-foreclosure services, including valuations, property preservation, inspections and hazard claims management; as well as REO management services, such as occupied property management, pre-marketing services, marketing services, and closing, and title services. The Five Brothers nationwide field service team is designed to meet this dual-track challenge. Operating at the highest standards of quality and professionalism, our network members are capable of performing efficiently at any and every point along the extended service continuum. All of this requires us to recruit, train and deploy exceptionally qualified personnel – a proven Five Brothers strength. Benefits to our clients are considerable: Our field service team helps optimize the borrower experience, create stronger customer relationships, and reinforce the servicer's brand reputation, all while maximizing portfolio value. Contact information Joe Bada CEO/President 586.772.7600 Info@FiveOnline.com Nationwide coverage Warren, Michigan Corporate Headquarters