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» VISIT US ONLINE @ DSNEWS.COM 57 Property Valuations Index SPECIAL ADVERTORIAL SECTION TSI APPRAISAL KEY PERSONNEL Jeff Eisenshtadt President and CEO Jordan Petkovski VP Chief Appraiser Kristine Hughes Chief Collateral Officer Dan Studeny VP of Partner Management Carlie Smith VP of Appraisal Production Staffing » Number of company employees 30 Geographical scope and coverage area: » TSI Appraisal offers products and services throughout the continental United States, Alaska, and Hawaii, and completes more than 500,000 appraisals annually. This task is performed through staff appraiser coverage in 35 states and a vendor network of thousands of licensed real estate appraisers. CORPORATE DETAILS: 662 Woodward Ave., Detroit, Michigan | 888.848.5355 | clientrelations@titlesource.com tsiappraisal.com CORPORATE PROFILE: TSI Appraisal, a valuation division of Title Source, spans the nation to provide a comprehensive range of real estate appraisal, collateral valuation, property inspection, and data analytic tools. The TSI Appraisal team is comprised of hundreds of field staff appraisers and an appraiser network panel of thousands. This division of Title Source is a licensed appraisal management company (AMC) in all states that hold licensing requirements. TSI Appraisal offers more than 60 products, which include: traditional appraisal products, automated valuation models (AVMs), and hybrid valuation products/broker price opinions (BPOs). COMPANY HISTORY: TSI Appraisal was first launched as TSI Appraisal Services in 2001. Since then, the company has expanded to offer more than 60 products and services from coast to coast to meet the valuation needs of their clients. Through their vision and strategy of managing a high volume, scalable operation with unmatched service standards and premium product quality, leadership has driven and handled growth over the past several years and established a track record of consistently garnering market share from other industry competitors. TSI Appraisal has developed a talented tier of leaders who support thought leadership in the industry and customer service initiatives. REGULATORY COMPLIANCE: We utilize industry best practices and advanced data analytic tools, and take considerable measures to endure the highest quality appraisals. All appraisals are audited to guarantee compliance with service level agreements (SLAs), the Uniform Standards of Professional Appraisal Practice (USPAP), the Financial Institutions Reform Recovery and Enforcement Act guidelines (FIRREA), Housing and Urban Development (HUD), government-sponsored enterprises (GSEs) and Dodd-Frank regulations. BUSINESS LINES, SERVICES, AND PRODUCTS: The company's offered valuation products totals more than 60 (excluding data analytic offerings) and includes a range from traditional appraisals (FNMA 1004, FNMA 1025, FNMA 1073, FNMA 2055, 1075, 2065) to government (FHA/VA) products. We also perform hybrid valuation products/Broker Price Opinions (BPOs), traditional appraisal products, automated valuation models (AVMs), land appraisals, foreclosures, re-inspections and restricted use valuation reports. These valuation products are used throughout the life cycle of origination, servicing, and default services processes. KEY FEATURES/BENEFITS: TSI Appraisal's technology integration strategy involves developing a customized, electronic interface where orders are placed. Through this, the company enjoys a highly recurring revenue stream from its developed client base. Upon integrating information technology systems with various clients, TSI Appraisal benefits from a user-friendly electronic portal capable of processing thousands of orders per day, regardless of type. With the recent development and rollout of their My Appraisal's mobile app, the company can now provide their appraisers the freedom and convenience of completing order requirements while in the field. WHAT SETS YOU APART FROM YOUR COMPETITORS? TSI Appraisal employs leaders who focus on making the appraisal industry healthier, working all the way from perception to legislation. TSI Appraisal's chief appraiser Jordan Petkovski was named committee chairman of the National Appraisal Congress, which was developed by The Five Star Institute in response to a developing need for thought leadership and the promotion of best practices and execution. Team members at TSI Appraisal also embrace the company's culture by practicing a yes before no attitude and striving to meet the needs of every client, every time. What added value do you bring to your clients? By leveraging an in-house technology team to build smarter, faster order management platforms, the company's technology enables seamless control over order processing, vendor management, customer service, quality control, and reporting. Every appraisal product gets a 1:1 review by a licensed or certified appraiser and an automated rules review. This ensures consistently reliable operations and data security. TSI Appraisal's staff appraiser model brings added value to ensure higher quality with faster service. The company's comprehensive growth strategy includes a number of initiatives that will generate strong future results including continued organic growth and technologies in the appraisal business line. WHAT ARE THE KEYS TO YOUR SUCCESS? Over the last five years, the company has invested in their industry by recruiting talented human capital, investing in technology, adding new products, meeting ever-evolving regulation standards, and developing best practices within their operation and compliance areas. With the right people, processes, and systems in place, TSI Appraisal continues to successfully execute on their strategy of securing additional like-minded lender client customers by providing bundled services solutions with complementary products to their business. WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED? Every year, the Detroit Free Press sets out to find the top workplaces in Michigan based solely on employee opinions. Because the company's team members know that their voice matters, TSI Appraisal has been listed as a Top Workplace six consecutive times, from 2009 – 2014. Nationwide coverage Detroit, Michigan Corporate Headquarters