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» VISIT US ONLINE @ DSNEWS.COM 43 Property Preservation Guide SPECIAL ADVERTORIAL SECTION KEY PERSONNEL Jon Miko Chief Executive Officer Laura Vaccaro Chief Administrative Officer Keith Hemmer Chief Business Development Officer Vincent Patane Chief Operating Officer Cristan Newton Vice President of Business Development Staffing » Number of company employees: 131 employees GEOGRAPHICAL SCOPE Nationwide crews (all 50 states) for all preservation and construction services. » Network of general contractor and mitigation companies that facilitate repairs with active coverage in all 50 states » Expanded coverage (based on market needs) in Florida, New York, New Jersey, Pennsylvania, California, Illinois, Texas, and Georgia » General contractors are local to their markets so they know not only the building codes and permitting process but have an understanding of the market » All contractors are credentialed through our extensive background checking process CORPORATE DETAILS: 360 East 10th Avenue, Suite 400, Eugene, Oregon, 97401 | 866.953.3220 | businessdevelopment@alacrityservices.com | alacrityservices.com COMPANY DESCRIPTION: Alacrity Services offers a nationwide network of credentialed construction contractors, and our industry-leading job management processes are an excellent fit for REO work. REO properties exist in every market, and Alacrity Services works with mortgage lenders and real estate investors across the country to secure, repair, and preserve these properties. Our proprietary software system is capable of managing the workflow of any project. Through this secure, web-based application, we are able to detail as much information about a project as we are given, track its progress, and create reports on nearly anything. Those authorized with access to each project are able to view information, upload and download documents, communicate, ask questions, get answers, and more. Clients that use our proprietary accounting and payment processing system have found it to be an invaluable resource. This critical project management tool expedites the transfer of funds to contractors in a secure and transparent process. The timing of fund transfers—whether at job completion or at certain progress checkpoints—is customizable per client preferences. BUSINESS LINES, SERVICES, AND PRODUCTS: Alacrity Services provides REO and asset renovation solutions to the mortgage and investor arena. Our national network of certified contractors provides end-to-end solutions utilizing our proprietary software, enabling the tracking of product selection and finishes, and promoting a quicker timeline for returning the property to sale- or rental-ready status. Our parent company, Lowe's, offers the national retail footprint to ensure products are readily available. KEY FEATURES/BENEFITS: The core of our business is our national network of credentialed contractors. There are over a thousand service providers active in our program, and thousands more pre-qualified and awaiting opportunities. Many are national or international brand names while many others are regionally-based or even single-location organizations. All of these independent professionals undergo a thorough screening process prior to joining our program. We regularly monitor approved contractors to ensure they maintain credentialing standards, including credit checks, to ensure their ongoing professionalism is at the forefront of our industry responsibility. We also make it a priority to develop strong relationships with our member contractors—both so that they know what is expected of them and so that they prioritize work received through our program. WHAT SETS YOU APART FROM YOUR COMPETITORS?: » Strong and geographically dispersed field staff » Regional Field Managers live in the market and have solid relationships with the GCs, ensuring localized zoning and code enforcement is achieved with each completed project » Customer Service Group offers additional oversight of the process and assist in the day-to-day functions WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS?: We established ourselves as a leader in property casualty claim solutions in 1999 and clients today utilize our nationwide network of credentialed contractors across a multitude of industries, including insurance, REO, commercial, investor asset solutions, and more. Complementing our vast directory of independent professionals are the proprietary software and accounting solutions we have developed to provide fully customizable project management capabilities to any client. What sets Alacrity Services apart in a competitive industry is our commitment to service: our experienced team provides unmatched support both in the field and behind the scenes, job- to-job, and day-to-day. WHAT ARE THE KEYS TO YOUR SUCCESS?: The combined power of our extensive network of credentialed contractors and the experienced field and support staff make Alacrity Services the perfect solution for those in need of a managed contractor network. Our contractor network has been developed with an eye toward versatility and flexibility, and encompasses customized solutions to meet the specific needs of our individual clients while benefiting from the national retail supply chain and product availability of our parent company, Lowe's. ALACRITY SERVICES