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46 Property Preservation Guide SPECIAL ADVERTORIAL SECTION KEY PERSONNEL Kevin Cloyd President Tom Huddleston SVP Institutional Business Channel Warren Licata Vice President Operations Ryan Smith Vice President Strategy and Implementation Staffing » Number of employees: 80 GEOGRAPHICAL SCOPE CHS offers nationwide coverage and service BUSINESS LINES, SERVICES, AND PRODUCTS: EXPERTS IN PROPERTY: » Inspection » Preservation » Maintenance » Conveyance readiness Repair/Rehab/Restoration » Code Compliance » Utility Management » Construction WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED? CHS has been awarded the Best Place to Work in Orange County by the Orange County Business Journal for four consecutive years: 2012, 2013, 2014, and 2015 CORPORATE DETAILS: 1600 South Douglass Rd., St. 130B, Anaheim CA 92806 | info@carringtonhs.com | carringtonhomesolutions.com COMPANY DESCRIPTION: Carrington Home Solutions L.P. (CHS) offers a full array of inspection, property preservation, monthly maintenance, and capital repair services to lenders, servicers, and asset managers, as well as institutional clients, private real estate investors, and real estate agents. Our nationwide network of experienced professionals provide prompt, responsive, reliable, quality services that preserve and enhance property values to turn listings into sales and/or rentals. The services provided to the client are provided in two primary business verticals; pre-sale (FHA, VA, Conventional) and post-sale activities. The pre- sale services are designed to assist our clients with protecting and preserving an asset's value. CHS believes our services will help minimize costs and maximize liquidation proceeds. Key activities include occupancy determination, securing, preservation, and maintenance tasks, avoiding code or HOA violations, as well as minimizing value deterioration. The post-sale services continue with the general preservation of the asset with the added emphasis of assisting asset managers to move the property from "prelist" to "list" in a timely manner or when dealing with FHA related properties quickly moving to conveyance ready. This, along with an assessment of the capital repairs necessary to make the property "lender eligible", will assist the asset manager to determine the best disposition strategy for the property. COMPANY HISTORY: The leadership team at CHS has a broad range of mortgage banking experience, including default servicing, capital markets, and portfolio management. This broad range of experience including specific knowledge as to how the investment vehicles are designed is a competitive advantage. This knowledge led to the design and structure of CHS's platform. The management team fully appreciates the fact that preservation and capital repairs are the biggest unknown in all valuation models yet represent a significant portion of the risk. KEY FEATURES/BENEFITS: CHS Provides high-quality custom-tailored property preservation and repair services for mortgage servicers, asset managers, and property owners. CHS offers cost-effective and reliable solutions that will protect and increase the value of your pre- foreclosure, REO, and rental assets. Being flexible and nimble, CHS can quickly adapt its products and services to meet our client's requirements. Our technology platform and data management systems allow our client real-time access to their portfolio. Our experience, vast network of service professionals, and our service approach is what sets us apart. WHAT SETS YOU APART FROM YOUR COMPETITORS?: CHS differentiates itself from the competition by deploying a holistic approach to property preservation and repair management. The company's integrated business model delivers high-performance, national coverage through a central dedicated point of control, and provides access to the entire Carrington family of companies, with services including: financing, REO asset management, rental management, property evaluations, title and escrow, and real estate sales. No other preservation management company offers all of this under one roof or has the flexibility to deliver as many of these capabilities on- demand as a client needs. Carrington's integrated business model is results- oriented and designed to minimize costs while maximizing value. The company's approach has been proven to reduce days-on-market and deliver higher sales prices–and higher net margins–for its clients. It's a centralized, all-encompassing way of doing business which eliminates the need to manage numerous vendors and other counter parties in multiple markets. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS?: CHS's Field Service Coordinators (FSCs) are knowledgeable in the field of property preservation and capital repairs. Our FSCs are the key to CHS's success. They are capable of collaborating with the client on all services that may be required to best protect and preserve the asset. A team, sized by proven CHS staffing metrics, of FSCs is assigned to a client's portfolio. The same individual will manage the client's assets from boarding to disposition, which allows the FSC to have granular knowledge of the property. WHAT ARE THE KEYS TO YOUR SUCCESS?: CHS can offer a variety of solutions designed specifically to meet the unique needs of its clients. Whether the client is looking for a portfolio management approach to property preservation and capital repair or when a consultative approach is desired or speed of service is the goal, CHS can tailor its services to meet the specific needs of the client. Our approach and experience assists clients with minimizing carrying costs and servicing expenditures, as well as avoiding unnecessary preservation and monthly maintenance costs. Our data management and analytical approach to the business allows the company to turn results into actionable information. The data collected at the order level is used to determine the best course of action for the asset. The order level data can be shared with the client for their analytical purposes and modeling as well. CHS provides storage of the order history, photos, and report forms via a client Web-based portal. The client portal also acts as an interface for bid and invoicing approvals. CARRINGTON HOME SOLUTIONS, L.P.

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