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» VISIT US ONLINE @ DSNEWS.COM 47 Property Preservation Guide SPECIAL ADVERTORIAL SECTION FIVE BROTHERS KEY PERSONNEL Joe Bada Chief Executive Officer Nickalene Badalamenti- Kalas President Angela Badalamenti-Miller Chief Client Relations Tom Kalas Chief Legal Counsel and Compliance Joseph Miller Chief Operating Officer Staffing » Number of company employees and size of vendor/contractor network » Employees: Over 700 » Field Services Team: 6,000+ GEOGRAPHICAL SCOPE Five Brothers operates in all 50 states, as well as Canada, Puerto Rico, and the US Virgin Islands. CONTACT INFORMATION Joe Bada Chief Executive Officer 12220 E. 13 Mile Road, Suite 100 Warren, MI 48093 586.772.7600 www.fivebrms.com CORPORATE DETAILS: Warren, Michigan | 12220 East 13 Mile Road, Suite 100, Warren, MI 48093 | fivebrms.com | 855.552.8020 or 586.772.7600 | info@fiveonline.com COMPANY DESCRIPTION: Five Brothers provides regu- latory-compliant default management solutions that help mortgage servicers nationwide save time, eliminate errors, and increase efficiency. Proven field services, experience- based partnering, advanced technology, and knowledge- able customer service professionals empower our clients to maximize asset preservation while reducing costs, stream- lining operations, and optimizing borrower relationships. COMPANY HISTORY: Founded in 1967, Five Brothers has grown from a small local company into a major international firm. Five Brothers has become a recognized leader in the design and delivery of innovative, regulatory-compliant default management solutions. From property preserva- tion, inspection, property registration, hazard claims management, valuation and REO management, and asset disposition services to specialized support services and ad- vanced mortgage technology solutions that streamline and simplify default management processes, Five Brothers has consistently demonstrated the ability to meet the special- ized needs of residential mortgage servicers. In 1995, Five Brothers developed the industry's first Web-based workflow management system, FiveOnline ® , which today serves as a portal to a large array of advanced technology solutions for default mortgage servicers. REGULATORY COMPLIANCE: Five Brothers' compliance process is an extension of its quality control process. As with all quality control measures, assured compliance starts with clear, unequivocal standards directly linked to required actions and performance metrics. Five Brothers demon- strates formal compliance processes and procedures cov- ering every service category as well as each service event. Technology plays a major role in navigating the increasingly complex web of federal, state, local, and investor/insurer default property regulations. In a time of rapid-fire regulatory change, Five Brothers, successful adaptation involves a range of complementary solutions, each compliance-opti- mized for a specific default servicing requirement or task. BUSINESS LINES/SERVICES: Nationwide Field Services » Property Preservation » Inspections » Property Registration » Hazard Claims Management » Valuations—BPOs and Appraisals » REO Management Specialized Support Services » Municipal Code Compliance » Document Delivery Solution » Bid Data Entry » Utility Management Solutions Advanced Technology » Workflow Management System (FiveOnline) » Loss Mitigation (MOTZ) » HUD Claims Processing (ClaimSys) KEY FEATURES/BENEFITS: Advanced Technology Driven by ongoing technical innovation, Five Brothers has emerged as a one-stop source for turnkey default management solutions that help default mortgage servicers succeed in a rapidly evolving and highly competitive busi- ness environment. FiveOnline, the company's Web-based workflow management system, remains the industry benchmark for convenient, secure 24/7 online access to all inspection and property preservation information, as well as fast and efficient ordering, tracking, and management of asset preservation services. Collaborative Partnership A culture of hands-on partnering enables Five Brothers to deliver regulatory-compliant default management solu- tions strategically aligned to each client's business needs and operating goals. A nationwide team of experienced contractors, inspectors, and brokers enjoys a well-earned reputation for completing client orders accurately, on time and within budget. In addition, Five Brothers' results-driven customer service personnel, like their field service counter- parts, provide the individual attention that defines the Five Brothers service experience. WHAT ARE THE KEYS TO YOUR SUCCESS?: Multifaceted, fully integrated solutions are the key to ongoing Five Brothers success. Our clients are able to draw on a full array of pre-foreclosure services, including property preser- vation, inspections, hazard claims management, and valua- tions; as well as REO management and disposition services, such as occupied property management, pre-marketing services, marketing services, and closing and title services. The Five Brothers nationwide field service team is designed to meet this dual-track challenge. Operating at the highest standards of quality and professionalism, our network members are capable of performing efficiently at any and every point along the extended service continuum. All of this requires us to recruit, train and deploy exceptionally qualified personnel—a proven Five Brothers strength. Benefits to our clients are considerable: Our field service team helps optimize the borrower experience, create stronger customer relationships, and reinforce the servicer's brand reputation, all while maximizing portfolio value. RECENT INDUSTRY AWARDS/ACCOLADES RECEIVED: The company's Vacant Property Registration (VPR) system was named winner of an Innovation award by the Progress- in-Lending Association. Enabling servicers to meet locally mandated property registration requirements quickly and efficiently, the integrated VPR system includes an interactive municipal ordinance database, specialized process automa- tion software, and end-to-end implementation service.

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